Summary
Overview
Work History
Education
Skills
Timeline
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Douglas Douglas

Lexington,KY

Summary

Skilled in defensive driving and fostering customer relations, I enhanced satisfaction and safety at Helping Hands Transportation and American Red Cross. My adherence to road regulations and punctuality, coupled with a clean driving record, significantly contributed to maintaining the companies' reputations for reliability, achieving a consistent performance that met or exceeded expectations.

Professional transport specialist prepared for this role. Strong background in safely and efficiently transporting patients, ensuring comfort and timely arrival. Known for reliability, adaptability, and team collaboration. Skilled in navigation, patient care, and maintaining high standards of service.

Professional driver with extensive experience in medical transportation. Known for reliability, adaptability, and teamwork, consistently ensuring patient safety and comfort. Strong collaborative skills, ensuring smooth operations and positive outcomes in dynamic environments.

Medical Transport Driver with exceptional knowledge of operating handicap-accessible passenger vans within [Location] area. Safely and securely transports patients and helps clients transfer between destinations. Keeps vehicle sanitary and clean for pleasant passenger experience.

Overview

28
28
years of professional experience

Work History

Transport Driver

Helping Hands Transportation
03.2024 - Current
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained high customer satisfaction by working quickly and accurately.
  • Navigated challenging road conditions to deliver goods securely in various weather situations.
  • Maintained a clean driving record, adhering to all traffic laws and safety regulations.
  • Utilized GPS and other navigation systems to minimize delays with well-planned routes.
  • Updated daily logs and customer paperwork with relevant details.
  • Contributed to the company''s reputation as a reliable transporter, consistently meeting or exceeding performance expectations.

Transportation Driver

American Red Cross
05.2016 - 10.2022
  • Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
  • Enhanced customer satisfaction by providing timely and professional transportation services.
  • Adhered to traffic laws while navigating various weather conditions, maintaining a clean driving record throughout tenure.
  • Performed thorough pre-and post-trip vehicle inspections to ensure proper function and safety of equipment.
  • Maintained excellent safety record with strict adherence to company policies and regulations.
  • Provided exceptional customer service during pick-up and delivery interactions, addressing concerns promptly and professionally.
  • Assisted in the training of new drivers, sharing best practices for safe and efficient transportation.
  • Reported any mechanical issues promptly to fleet maintenance personnel for timely repairs, reducing downtime.
  • Prioritized passenger comfort while operating buses or shuttles by adhering to speed limits and avoiding sudden stopsstarts.
  • Collaborated with dispatchers for optimal route planning, ensuring punctual pickups and deliveries.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Fastened chains, straps, covers, and binders to secure load during transit.

Line Service Technician

TacAir
10.1996 - 06.2016
  • Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft.
  • Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources.
  • Assisted pilots with flight preparation tasks, ensuring timely departures and smooth operations.
  • Managed inventory of fuel trucks and ensured accurate fueling records, maintaining operational readiness at all times.
  • Maintained a clean and organized ramp area, promoting a safe working environment for all team members.
  • Provided exceptional customer service to both passengers and crew, fostering positive relationships with clients.
  • Participated in ongoing training programs to stay current on industry best practices and maintain top-level expertise in job functions.
  • Trained new hires on line service technician procedures, contributing to the overall success of the team.
  • Performed de-icing services during winter months, ensuring safe takeoffs and landings for aircraft in challenging weather conditions.
  • Conducted routine checks on ground support equipment, guaranteeing optimal performance during critical operations.
  • Contributed to an increase in repeat customers by providing personalized attention and addressing their unique needs promptly.
  • Supported airport events by setting up necessary equipment and assisting with logistics as needed.
  • Enhanced team morale and performance through active participation in team meetings and collaborative problem-solving sessions.
  • Fostered culture of continuous improvement by participating in regular training sessions and safety workshops.
  • Delivered accurate and timely aircraft towing and positioning, minimizing delays and maximizing hangar space utilization.
  • Provided exceptional customer service, leading to increased repeat business, by efficiently managing fueling and ground support for corporate and private aircraft.
  • Refilled aircraft potable water tanks, applying appropriate safety and health guidelines to connections and transportation.
  • Towed aircraft to gates and hangars using tractors and other vehicles.
  • Operated de-icing equipment such as truck-mounted cranes and sprayers.
  • Emptied lavatory systems and refilled sanitizer fluid tanks to prescribed levels.
  • Communicated with dispatchers and traffic control personnel to coordinate vehicle movements.

Education

High School Diploma -

Woodford County High School
Versailles, KY
05-1980

Skills

  • Inspections
  • Customer relations
  • Vehicle inspection
  • Schedule maintenance
  • Maintaining safety
  • Managing paperwork
  • Securing loads
  • Load security
  • Road regulations expertise
  • Defensive driving
  • Safe driving practices
  • Punctuality
  • First aid training
  • Hazardous materials handling
  • Passenger transport
  • Assisting customers
  • Valid [type] driver's license with [type] endorsement
  • Payment collection
  • Forklift operation
  • GPS applications
  • Clean driving record

Timeline

Transport Driver

Helping Hands Transportation
03.2024 - Current

Transportation Driver

American Red Cross
05.2016 - 10.2022

Line Service Technician

TacAir
10.1996 - 06.2016

High School Diploma -

Woodford County High School

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Douglas Douglas