Hi, I’m
Douglas Eure
Crew Member
Christiansburg,VA
Summary
Reliable and hard working crew member experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers.
Overview
2
years of professional experience
Work History
McDonald'sBlacksburg
Crew Member
11.2024 - 02.2025
Job overview
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained an organized work area to ensure efficient operations.
- Scrubbed and polished counters to remove debris and food.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Resolved customer complaints in a professional manner.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
BoddieNoell EnterprisesBlacksburg
Shift Leader
10.2023 - 11.2024
Job overview
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Conducted regular meetings with team members to discuss upcoming events or changes in policy and procedures.
- Ensured compliance with health and safety regulations to provide a safe workplace.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Managed inventory levels and placed orders to ensure product availability and minimize waste.
- Supervised and led employees to maintain productivity and customer service levels.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Evaluated employee performance, delivering individualized feedback and praise.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
Hassle Free Contracting LLCPortsmouth
Personal Assistant
11.2022 - 02.2023
Job overview
- Managed and prioritized daily schedules, ensuring efficient allocation of executive's time.
- Maintained clerical correspondence via email and phone.
- Managed office supplies inventory and placed orders when necessary.
- Coordinated meetings between internal departments and external partners.
- Sorted mail received daily for distribution throughout the office.
- Implemented and maintained organizational systems to increase office efficiency.
- Submitted reports to and reviewed reports with supervisor.
- Scheduled and confirmed appointments, preventing scheduling conflicts and optimizing time management.
- Scanned physical documents and uploaded to encrypted databases for digital maintenance.
- Handled confidential documents and communications with discretion, safeguarding sensitive information.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Provided assistance communicating, typing correspondence or obtaining information.
Education
Blacksburg High School Blacksburg, VA
High School Diploma
05-2022
Skills
- Menu memorization
- Cleaning and sanitizing
- Exceptional customer service
- Time management effectiveness
Timeline
Crew Member
McDonald's
11.2024 - 02.2025
Shift Leader
BoddieNoell Enterprises
10.2023 - 11.2024
Personal Assistant
Hassle Free Contracting LLC
11.2022 - 02.2023
Blacksburg High School
High School Diploma
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