Douglas Feeney

• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
• Provided remote assistance to clients, ensuring timely resolution of software concerns.
• Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
• Explained technical information in clear terms to non-technical individuals to promote better understanding.

LightNode is a business that focuses on maintaining validator nodes on the Ethereum 2.0 network through proof of stake. This protocol allows users who do not have 32 ethereum a change to benefit from the Annual Percentage Yield from staking their ethereum through the means of a shared pool.

- Oversees inventory accuracy

- Provides clean and safe environment for sales staff

- Insures timely ingoing and outgoing shipment

- Held accountable foe sales metrics of entire store

- Keeps positive customer relations

- In charge of communicating and training subordinates

- Maintains positive morale through fair scheduling

- Monitored sales associates progress and conducted group meetings for consultation

- Collaborated with management to ensure efficiency and increased sales

- Delegated and supervised the execution of departmental tasks