Douglas Gillespie
Sugar Hill,GA
Summary
Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Overview
20
20
years of professional experience
1
1
Certificate
Work History
ER -RN
Emory University Hospital
10.2023 - Current
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
- Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
- Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
- Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions posthospitalization.
- Championed quality improvement initiatives within the unit by identifying areas for improvement and implementing evidence-based strategies.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
Nurse Manager
Select Specialty Hospital - Atlanta
06.2023 - 09.2023
- Oversaw and managed the nursing staff, ensuring quality care delivery and adherence to hospital policies and procedures
- Collaborated with interdisciplinary teams to develop and implement patient care plans based on individual needs and medical requirements
- Monitored patient outcomes, tracked key performance indicators, and implemented quality improvement initiatives to enhance patient safety and satisfaction
- Provided mentorship, training, and ongoing professional development to nursing staff
- Managed staffing levels, schedules, and assignments to ensure adequate coverage and patient care
- Coordinated with physicians, therapists, and other healthcare providers to facilitate seamless care transitions and interdisciplinary collaboration
- Addressed patient and family concerns, ensuring effective communication and a patient-centered approach to care
- Ensured compliance with regulatory standards and participated in audits and surveys as required
- Successfully managed a team of 200 full-time nursing staff, promoting a collaborative and patient-centered work environment
- Oversaw staffing levels, schedules, and assignments to ensure optimal patient care coverage while maintaining cost efficiency
- Implemented innovative workforce management strategies, improving staff retention and reducing turnover
- Led regular team meetings and huddles to foster open communication, address challenges, and share best practices
- Developed and executed comprehensive training programs, enhancing staff competencies and advancing professional growth
- Spearheaded the implementation of a performance evaluation system, leading to increased accountability and recognition among staff members
- Utilized data-driven insights to optimize staffing ratios, improving patient outcomes and enhancing employee satisfaction
- Collaborated with HR to refine recruitment processes, attracting high-quality nursing candidates and streamlining the hiring process
- Established and maintained strong relationships with interdisciplinary teams, enhancing care coordination and patient outcomes
- Actively participated in hospital-wide quality improvement initiatives, ensuring compliance with regulatory standards and passing audits and surveys.
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
Level 1 Trauma ER Registered Nurse
Northeast Georgia Health System
06.2021 - 06.2023
- Relief Charge for 100 bed emergency room
- Paired with the University of North Georgia to train junior and senior nursing students
- Capable clinician who has acquired broad experience in caring for patients, and has developed a sound understanding about the care of a particular patient population
- Routinely uses acquired knowledge, theory, research and experience to respond to changes in clinical situations
- Response to Diversity: Recognizes, respects, and integrates a patient's and family's unique variations, such as culture, spiritual beliefs, gender, race, ethnicity, lifestyle, financial status, age, and values, into a customized care plan
- Applies the Synergy Model for Care in practice, and use this knowledge to personalize care for each patient/family
- Delivers safe, dependable and effective care to a patient population independently utilizing the nursing process
- Evaluates patient's response to planned care and adjusts plan of care as appropriate
- Identifies patient and family learning needs and makes recommendations to resources regarding those needs.
- Streamlined the admission process for patients, resulting in reduced waiting times and improved patient satisfaction.
Emergency Room Nurse
Baylor Scott & White Health
08.2020 - 05.2021
- Caring Practices: Offers patients, families, and staff a supportive, safe, and healing atmosphere
- Advocacy and Moral Agency: Represents patient and family issues and defends secrecy, liberty, honor, and rights
- Creates a customized plan that matches patient and family ideals and aims
- Addresses ethical and clinical issues
- Facilitation of Learning: Integrates appropriate education throughout the continuum of care to help patients and families, nursing staff, other health care team members, and community members participate and make informed decisions about their health care and treatments, including health promotion and disease prevention
- Assesses and records learning results
- Partnership: Creates and implements an integrated care plan with coworkers and society
- Be sensitive to team members' unique efforts
- Assigns jobs and monitors progress.
Emergency Room Charge Nurse
Emory Healthcare
10.2019 - 06.2020
- Weekend Charge nurse of 48 bed emergency room
- Established RN guidelines and practices for Emergency Room stroke and STEMI protocols
- Implemented new stroke protocol increasing RN compliance documentation of blood glucose < 10 minutes at 99% compliance vs
- 42% previous year
- Decreased door-to-needle time from 52 minutes to 28 minutes
- Revised critical care charting through education to increase critical care nursing billing
- Served as a primary coordinator of all disciplines for well-coordinated patient care
- Administered prescribed medications and treatments in accordance with approved nursing protocol
- Notes and carries out physician and nursing orders
- Assesses and coordinates patient's discharge planning needs with members of the healthcare team
- Professionalism: Improves nursing practice and the workplace by engaging in joint control and decision-making and truly honoring others
- Educates, plans, and evaluates hiring
- Identifies personal goals and pursues professional growth through continuing education, networking with peers, enrollment and engagement in professional nursing groups, self-study, professional reading, licensure, and graduate degrees
- Helps others grow professionally.
- Collaborated with interdisciplinary teams to optimize patient outcomes while maintaining high standards of safety and quality.
- Mentored junior nurses, fostering professional growth and promoting a strong team environment within the emergency department.
Emergency Room Registered Nurse
HCA Corporate
01.2019 - 01.2020
- Relief Charge nurse, preceptor, ER-RN who thrives on taking care of critically ill patients and improving their outcomes through best practices! Communicates well and politely with patients, families, and healthcare team members
- Provides safe, reliable, and efficient patient care autonomously using the nursing method
- Knows nursing care affects patient results
- Recognizes ability constraints but needs little help
- Precisely and properly records the care process
- Self-manages medical care
- Plans care with patient/family aims
- Assesses patient reaction to planned care and changes plan
- Identifies patient and family learning needs and recommends tools
- Assisted with implementing stroke pit stop which improved door to CT time and was instrumental in reducing STEMI door to balloon time to less than 25 minutes.
- Administered appropriate medications and treatments, ensuring accurate dosage and timely delivery for improved patient health.
Emergency Room Registered Nurse
Northside Hospital
11.2017 - 12.2018
- Coordinates medical care across fields
- Administers medicines and remedies per nursing policy
- Maintains medical and staff orders
- Coordinates patient departure strategy with the healthcare team
- Assesses patient and family schooling needs considering ethnic and other unique concerns
- Validates and documents patient and family understanding of teaching
- Maintains professional growth and development through ongoing formal and informal education and clinical nursing study
- Provides a full range of nursing care including assessment, treatment planning and hands-on nursing care in an interdisciplinary environment consistent with the position's qualifications, professional practices and ethical standards
- Demonstrates accountability for and contribution to care planning development, quality improvement, problem-solving and productivity enhancement in a flexible interdisciplinary fashion
- Prepares patients for examinations, testing and procedures.
- Enhanced patient care by conducting thorough assessments and promptly addressing critical needs.
Emergency Charge Nurse
ER RN Level 2 Trauma Center WellStar Health System
02.2017 - 11.2017
- ER-relief charge
- Provides direct nursing care in accordance with established policies, procedures and protocols of the healthcare organization
- Implements and monitors patient care plans
- Monitors, records and communicates patient condition as appropriate
- Monitors and documents patient's condition and effectiveness and timeliness of care and/or interventions
- Evaluates, updates and revises plan of care to facilitate achievement of planned and expected outcomes
- Assesses educational needs of the patient and significant others considering cultural issues and other special concerns
- Provides teaching and educational material catered to patient specific needs.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
Emergency Room Registered Nurse
Metro Health Hospital
07.2016 - 02.2017
- Providing triage, diagnosis, and care for trauma patients, and preventing secondary complications
- Handling serious injuries and illnesses, such as car accidents, suicide attempts, and heart attacks
- Preparing patients for emergency operations and assisting surgeons in the operation
- Distributing emergency medications
- Working with urgent care patients and traumatized family members
- Managing a chaotic and stressful work schedule.
- Facilitated clear communication with patients, families, and colleagues, fostering a positive environment in a fast-paced setting.
Level 1 ER RN
UH Case Western Reserve
01.2016 - 07.2016
- Travel RN at a national top hospital level 1 trauma center
- Management of clinical skills in the provision of nursing care and management within hospital defined protocols
- Intervenes appropriately in emergencies utilizing crisis intervention
- Utilizes critical care skills in assessment of patients and in interventions
- Utilizes infection control procedures
- Provides for psychosocial needs of all critically ill patients
- Provides health teaching and medication instructions to patient/next of kin
- Ensure that all procedures are performed based on established standards of care
- Demonstrate competency in performing all procedures within the scope of practice and in accordance with facility
- Investigate and communicate all required information regarding unusual occurrences and patient care related incidents
- Act as a patient advocate.
Emergency Room Charge Nurse
Seven Rivers Regional Medical Center
12.2014 - 01.2016
- Delivers nursing care in line with the healthcare facility's rules, procedures, and standards
- Maintains patient status documentation and communication
- Keeps track of the patient's status and any changes, as well as the timeliness and success of any interventions
- Maintains and improves the care plan to ensure the desired results are achieved
- Responsible for coordinating patient treatment across all relevant specialties
- Provides patients with the care they need by giving them their prescribed drugs and therapies
- Takes notes and carries out directives from doctors and nurses
- Responsible for assessing patient requirements and coordinating care providers in preparing for patient discharge.
- Spearheaded initiatives aimed at reducing hospital-acquired infections through rigorous adherence to infection control protocols within the ER setting.
Health Care Technician
US Department of Veterans Affairs
08.2012 - 01.2014
- Performed miscellaneous support to the medical staff of the unit
- Provided assistance in computerized data entry and information processing systems, knowledge of the medical facility's organization and services, basic rules and regulations governing visitors and patient treatment, and knowledge of standard procedures, medical records, and medical terminology
- Supported the medical officers in the prevention and treatment of illnesses associated with diving and high-pressure conditions
- Conducted technical and administrative medical assistance supporting the mission and functions of field units
- Maintained field treatment facilities and coordinated medical and casualty evacuation procedures
- Assisted with the procurement and distribution of related supplies and equipment
- Conducted first aid, health, dental, and medical education training programs.
Program Director / Educator
Everest University
08.2009 - 07.2012
- Director of a medical assistance training program with 15 employees and 180 students
- Responsible for ensuring teacher availability and call-out coverage
- Conducted interviews, selected candidates, and onboarded new staff members
- Recommended and implemented strategies for improving the company's competitive position
- Oversaw spending and procurement for the medical assistance program's supply budget
- Adapted course offerings to fit the demands of today's student population
- Helped students adjust to their new roles as clinical assistants in doctors' offices
- Provided classroom instruction and hands-on lab instruction
- Evaluated learning and clinical readiness
- Created and revised course materials
- Taught medical office procedures, infection control, and patient care support.
Cardiac Monitor Technician/Patient Care Tech
Regency Hospital Company
09.2006 - 08.2009
- Managed critical vital sign and updated RN with any hemodynamic changes
- Communicated pertinent information to patients as necessary
- Produced accurate and complete documentation
- Complied with handoff communication process
- Assisted in the use of medical equipment and devices
- Recorded patient intake and output
- Assisted RN/LPN in providing patient care according to individual needs
- Observed and reported significant or unusual information about the patient and environment
- Assisted with patient discharge planning
- Operated medical equipment and devices.
Patient Care Technician
Elyria Memorial Hospital
12.2003 - 09.2006
- Provided nursing assistance and patient care to provide for the comfort, safety, and personal needs of patients
- Assisted patients with activities of daily living and performed procedures for physical hygiene and comfort
- Performed duties with the construct of a unit-based, self-directed patient care team
- Assisted in the ongoing maintenance of hospital and department quality initiatives
- Practiced proper safety techniques
- Reported any equipment malfunctions, unsafe conditions, or incidents
- Assisted with patient intake and output
- Assisted RN/LPN in providing patient care according to individual needs
- Observed and reported significant or unusual information about the patient and environment.
Education
RN-MSN- Leadership And Nursing Administration - Nursing Administration And Leadership
Herzing University
Remote, Remote12.2023
Associate's degree in Nursing -
Breckenridge School of
OH, Warrensville Heights12.2014
Skills
- Medication Administration
- Trauma
- ACLS (9 years)
- Nursing
- PALS (9 years)
- EMR Systems
- Emergency Room
- Hospital Experience
- TNCC (6 years)
- RN
- Critical Care Experience
- ER
- Triage
- Emergency Department
- Supervisor (3 years)
- Epic
- Patient Assessment
- Time Management
- Clinical Judgment
- Health Promotion
- Advanced Cardiac Life Support
- Patient Education
- Discharge Planning
- Adaptability and Flexibility
- Pediatric Advanced Life Support
- Basic Life Support
- Infection Control
- Compassion and Empathy
- Quality Improvement
- Cultural Competence
- Conflict Resolution
- Critical Thinking
- Lab Result Interpretation
- Chronic Disease Management
- Precepting
- Health Screening
- At-Risk Patient Care
- Treatment Planning
Accomplishments
Honors Graduate Herzing University
Certification
- RN License, Compact State Nurse License
- PALS Certification, BLS Certification
- TNCC Certification, ACLS Certification
- RN License, 01/2025, GA
Affiliations
- ENA
Timeline
ER -RN
Emory University Hospital
10.2023 - Current
Nurse Manager
Select Specialty Hospital - Atlanta
06.2023 - 09.2023
Level 1 Trauma ER Registered Nurse
Northeast Georgia Health System
06.2021 - 06.2023
Emergency Room Nurse
Baylor Scott & White Health
08.2020 - 05.2021
Emergency Room Charge Nurse
Emory Healthcare
10.2019 - 06.2020
Emergency Room Registered Nurse
HCA Corporate
01.2019 - 01.2020
Emergency Room Registered Nurse
Northside Hospital
11.2017 - 12.2018
Emergency Charge Nurse
ER RN Level 2 Trauma Center WellStar Health System
02.2017 - 11.2017
Emergency Room Registered Nurse
Metro Health Hospital
07.2016 - 02.2017
Level 1 ER RN
UH Case Western Reserve
01.2016 - 07.2016
Emergency Room Charge Nurse
Seven Rivers Regional Medical Center
12.2014 - 01.2016
Health Care Technician
US Department of Veterans Affairs
08.2012 - 01.2014
Program Director / Educator
Everest University
08.2009 - 07.2012
Cardiac Monitor Technician/Patient Care Tech
Regency Hospital Company
09.2006 - 08.2009
Patient Care Technician
Elyria Memorial Hospital
12.2003 - 09.2006
RN-MSN- Leadership And Nursing Administration - Nursing Administration And Leadership
Herzing University
Associate's degree in Nursing -
Breckenridge School of
Personal Information
- Military Service Branch: United States Army
- Military Service Rank: E-3