Douglas Hall
Clinton,UT
Summary
Dynamic Project Manager with a proven track record at Weber State University, adept at delivering high-quality results through effective communication and strategic planning. Leveraging expertise as a Master Journeyman plumber, I excel in fostering stakeholder relationships and ensuring project alignment with organizational goals, consistently achieving exceptional customer satisfaction.
Overview
23
23
years of professional experience
Work History
Project Manager
Weber State University
08.2008 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Plumbing Business Owner/operator
Tri-M Plumbing
01.2002 - 08.2009
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Managed day-to-day business operations.
- Maintained a safe working environment by adhering to OSHA regulations and following industry best practices.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Selected type and size of piping required for each project.
- Filled pipe systems with water and air to determine location of leaks.
- Solved complex plumbing problems by leveraging extensive knowledge of tools, equipment, materials, and techniques used in the trade.
- Measured, threaded, and cut materials to correct angles.
- Collaborated with contractors, architects, and engineers to ensure seamless integration of plumbing systems in new construction projects.
- Interpreted blueprints to determine locations, quantities, and sizes of materials required.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Inspected sewers and piping systems to assess quality and condition.
- Cut and drilled holes in walls to permit passage of pipes.
Education
Journeyman Plumber - Plumbing
Salt Lake Community College
Salt Lake City, UTSkills
- Plumbing Apprentice Instructor Ogden Weber Technical College
- Plumbing Contractor
- Master Journeyman plumber
- ABPA -American Backflow Prevention Association Exam Proctor/Tester (not active)
- Utah Backflow tester II certificate (not active)
- Utah Backflow tester III certificate (not active)
- MIcro Entrepreneur Training program
- Seven Habits of Highly Effective People
- Supervisor Toolkit
- Project management
- Project planning and development
- Project scheduling
Timeline
Project Manager
Weber State University
08.2008 - Current
Plumbing Business Owner/operator
Tri-M Plumbing
01.2002 - 08.2009
Journeyman Plumber - Plumbing
Salt Lake Community College
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