Douglas Hauer

• Performed quality checks to verify proper lengths, widths, and painted finish discrepancies.
• Used gauges, templates, and other measuring devices to inspect production parts.
• Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
• Aligned and verified positioning using measuring instruments to determine reference points and compute layout dimensions.
• Collaborated with team members to complete projects accurately and quickly.
• Cut bent, and formed sheet metal and other materials to create metal works.
• Managed project timeline and resources to complete work on time and within budget.
• Adjusted machine settings and tooling to get accurate cuts and shapes for each job.
• Inspected equipment and materials to verify safety and quality standards.
• Maintained clean and organized working environment to promote safety and efficiency.
• Assembled parts correctly according to specifications, reducing quality issues.
• Completed tasks on time to meet quality and safety standards.
• Collaborated with team members to promptly complete tasks and maintain consistent workflows.
• Inspected completed products to encourage quality and adherence to company standards.
• Carried out preventative maintenance, keeping tools and machinery functional.
• Monitored inventory, keeping necessary supplies on hand.
• Troubleshot and resolved mechanical issues that occurred during assembly.
• Assembled production parts with high degree of accuracy and precision using hand and power tools.
• Followed safety protocols to maintain safe working environment.
• Maintained detailed records of production and assembly processes.
• Utilized blueprints, schematics and diagrams to accurately complete tasks.
• Participated in projects requiring assembly of large and small components.
• Coordinated with other departments to complete projects within deadline.
• Recognized and reported defective material and equipment to shift supervisor.
• Performed daily maintenance and inspection of machinery to drive optimal performance.
• Documented all in-process and out-of-process assembly activities.
• Trained new assembly personnel on proper use of equipment.
• Fabricated components and structures following customer requirements.
• Verified part numbers and placed parts in appropriate shipping containers.
• Operated hoists, cranes and other heavy machinery to transport materials and parts.

• Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
• Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
• Increased awareness of and supported participation in self-help and advocacy organizations.
• Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
• Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
• Communicated with individuals' family members, offering information, and insight into support services available at community level.
• Attended classes and seminars to enhance knowledge of equipment and operating systems.
• Maintained computers, printers and technical resources to avoid disruption in operations.
• Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
• Recommended upgrades and equipment replacement to reduce technical issues.
• Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
• Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.
• Transported individuals to medical appointments and support meetings whenever needed.
• Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
• Developed treatment plans to help clients build self-confidence and resilience.
• Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
• Facilitated group counseling sessions to support and encourage client growth.
• Assessed clients' needs to provide appropriate therapeutic interventions.
• Adapted counseling techniques to best suit individual needs of each client.
• Collaborated with other professionals to coordinate comprehensive care for clients.
• Educated clients on dangers of substance abuse and prevention techniques.
• Listened to clients' concerns and provided encouragement and support.
• Supported individuals dealing with mental health and emotional issues.
• Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
• Supervised meetings with family members to help create support system for clients.
• Provided emergency response in crisis situations to diffuse tensions and prevent violence.
• Assisted clients in exploring feelings and understanding behaviors.
• Designed safe and supportive environment for clients to discuss issues.
• Determined clients' risk of self-harm or other dangerous behaviors.
• Provided education on mental health topics and resources to clients.
• Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
• Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
• Displayed sensitivity to cultural and linguistic needs of clients and families served.
• Organized clinical interventions and treatment plans for patients suffering from chronic pain disorders.

• Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
• Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
• Coordinated, directed and monitored cleaning staff in [Type] and [Type] duties by use of manual and electrically powered tools and equipment.
• Conducted recruitment, interview and selection processes to induct new staff in accordance with business policies.
• Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
• Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
• Worked with front desk to respond promptly to all guest requests.
• Communicated repair needs to maintenance staff.
• Placed orders for housekeeping supplies and guest toiletries.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Increased employee performance through effective supervision and training.
• Completed schedules, shift reports, and other business documentation.
• Managed laundry sorting, washing, drying, and ironing.
• Evaluated employee performance and developed improvement plans.
• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Trained and mentored all new personnel to maximize quality of service and performance.
• Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
• Conducted regular room inspections to verify compliance with housekeeping standards.
• Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
• Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
• Evaluated employee performance and recommended promotions, transfers and dismissals.
• Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
• Developed and maintained comprehensive inventory system to track equipment and supplies.
• Implemented daily, weekly and monthly cleaning routines for staff to follow.
• Monitored staff performance and provided feedback to drive productivity.
• Addressed customer feedback and complaints to maximize satisfaction.
• Completed financial tasks by estimating costs and preparing and managing budgets.
• Trained and mentored new staff on cleaning and safety protocols.
• Conducted regular audits of public spaces and staff work areas to maximize quality control.
• Coordinated with outside vendors to provide supplies and equipment for staff.
• Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
• Established and enforced safety protocols and guidelines for staff.
• Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
• Maintained required records of work hours, budgets and payrolls.
• Developed and implemented staff recognition programs to motivate and reward employees.
• Scheduled and prioritized tasks to staff, overseeing work completion.

• Placed clean plates and utensils at beginning of salad bar for patron self-service.
• Prepared salad bar buffet items and filled containers with assortment of vegetables, fruits, condiments and garnishes.
• Replenished buffet food when quantities became low.
• Fulfilled written and verbal orders by serving various food.
• Cleaned up spilled food and condiments to keep buffet area well-maintained.
• Minimized cross-contamination during preparation and stocking.
• Replaced ice at salad bar and checked thermal controls to maintain food at safe temperatures.
• Removed freshly baked bread from oven and sliced up loaves for placement at salad bar.
• Complied with safety standards while handling food and buffet equipment.
• Prepared sandwiches, salads and other specialty items according to customer specifications.
• Operated food slicers, grinders and chopper in accordance with safety guidelines.
• Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
• Lifted and carried heavy materials.
• Pushed, pulled and transported large loads and objects.
• Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
• Monitored food temperature, discarding items not stored correctly.
• Maintained high personal grooming standards and uniform presentation.
• Trained new staff on food preparation and safety procedures.
• Loaded dishes, glasses and tableware into dishwashing machines.
• Cleaned and maintained work areas, equipment and utensils.
• Stocked and rotated food items according to expiration dates.
• Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
• Followed food safety practices and sanitation guidelines.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Assisted in setting up and breaking down kitchen stations.
• Maintained composure and work quality while under stress.

delivery driver for specialty auto parts

• Completed on-time deliveries by choosing best and most efficient routes.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Delivered packages to customer doorsteps and business offices.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
• Verified accuracy of all deliveries against order forms.
• Inspected and maintained delivery vehicles regularly to keep in safe working order.
• Managed customer inquiries and complaints in polite and professional manner.
• Expedited deliveries to meet customer deadlines and requirements.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Fostered positive working relationships with regular customers.
• Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
• Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
• Documented mileage, deliveries, pickups, customer issues and damages.
• Successfully avoided time delivery delays by carefully planning best routes.
• Operated light trucks to deliver loads as far as [Number] miles from home location.
• Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
• Inspected load security and checked for damages.
• Minimized company liability and risks to loads by obeying traffic laws.
• Loaded and unloaded various delivery vehicles with correct order and balancing.
• Kept detailed records of deliveries and money received from customers.
• Determined quickest and safest routes for delivery by using effective planning and organizational skills.
• Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
• Identified mechanical issues, completed basic repairs and reported serious concerns to management.
• Protected people and equipment from hazardous materials by using correct procedures.
• Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.