Summary
Overview
Work History
Education
Skills
Timeline
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Douglas Henderson

Nampa,ID

Summary

Proven leader in facility maintenance and team efficiency, notably at Micron Technology, Inc., where I spearheaded cross-training initiatives and enhanced staff performance. Expert in cleaning protocols and maintenance scheduling, my strategies have consistently improved cleanliness standards and operational workflows. Skilled in team management and adept at fostering professional development, I excel in optimizing productivity and safety compliance. Seasoned facilities team member with expertise in cleaning, stocking and maintaining Building and Cleanroom facilities. Takes pride maintaining tidy, clean and sanitized spaces for optimal safety, comfort and professionalism. Team-oriented, punctual and hardworking. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

35
35
years of professional experience

Work History

Lead Custodian

Columbia High School Nampa School District
  • Monitored employees to enforce proper use of personal protective equipment, supplies and equipment.
  • Maintained compliance with industry regulations through thorough knowledge of OSHA guidelines and adherence to company policies.
  • Optimized workflow efficiency by analyzing data from routine performance evaluations of custodial staff members.
  • Enhanced cleanliness and sanitation by implementing efficient cleaning techniques and protocols.

Lead Custodian

Lonestar Middle School Nampa School District
  • Monitored employees to enforce proper use of personal protective equipment, supplies and equipment.
  • Maintained compliance with industry regulations through thorough knowledge of OSHA guidelines and adherence to company policies.
  • Implemented a structured training program for new hires, providing necessary support and guidance to ensure their success in the custodial team.
  • Enhanced cleanliness and sanitation by implementing efficient cleaning techniques and protocols.

Maintenance Supervisor

SBM Management
07.2022 - Current
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
  • Supervised 5 employees and scheduled shifts.
  • Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
  • Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
  • Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
  • Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.

Account Manager

ABM Janitorial Services
04.2017 - 06.2022
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Cleanroom Supervisor

GCA Services
05.2011 - 01.2017
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Clean Room Supervisor

Micron Technology, Inc.
01.1990 - 07.2007
  • Boosted staff morale and performance through recognition programs and ongoing feedback sessions.
  • Implemented cross-training initiatives to improve staff versatility in handling diverse tasks across different departments when necessary.
  • Conducted regular inspections of rooms, ensuring adherence to quality standards and hotel guidelines.
  • Provided constructive feedback to employees through regular performance evaluations, setting clear expectations for improvement when needed.

Education

Emmett High
Emmett, ID

Skills

  • Cleaning Expertise
  • Cleaning
  • Restroom maintenance
  • Team Management
  • Waste disposal
  • Chemical Handling
  • Maintenance Scheduling
  • Building inspection
  • Recycling Programs
  • Time Management
  • Sweeping and Mopping

Timeline

Maintenance Supervisor

SBM Management
07.2022 - Current

Account Manager

ABM Janitorial Services
04.2017 - 06.2022

Cleanroom Supervisor

GCA Services
05.2011 - 01.2017

Clean Room Supervisor

Micron Technology, Inc.
01.1990 - 07.2007

Lead Custodian

Columbia High School Nampa School District

Lead Custodian

Lonestar Middle School Nampa School District

Emmett High

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Douglas Henderson