Douglas Hensley
Connelly Springs,NC
Summary
Patient-oriented Nurse with over 30 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at critical thinking and prioritizing patient needs and daily assignments. Offering expertise with psychiatric specialty.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Registered Nurse
UNC Health Blue Ridge
Morganton, NC
03.2025 - Current
- Conducts medication administration and evaluated patient responses to ensure effective recovery process.
- Assists in developing individualized care plans based on patient assessments.
- Collaborates with multidisciplinary teams to enhance patient care quality and outcomes.
- Educate patients and families on health management and post-discharge care instructions.
- Facilitate therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Quickly responds to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Registered Nurse Supervisor
Broughton Hospital
Morganton, NC
02.2011 - 01.2025
- Supervised nursing staff to ensure adherence to best practices and hospital policies.
- Led staff meetings to communicate updates, address concerns, and foster a collaborative environment.
- Addressed patient concerns promptly by investigating issues thoroughly and collaborating with appropriate personnel to resolve problems efficiently.
- Served as a liaison between administration, medical staff, and nursing team for seamless communication and coordination of care efforts.
- Managed staffing schedules, ensuring adequate coverage for all shifts while minimizing overtime costs.
- Advocated for patient needs within the healthcare organization, working closely with multidisciplinary teams to optimize resource allocation and service delivery.
- Promoted a safe and healthy work environment through adherence to infection control policies and procedures.
- Assisted in the onboarding process for new hires, offering guidance and mentorship to help them acclimate quickly to their roles.
- Oversaw quality assurance initiatives to identify areas of improvement within the department and implement corrective action plans accordingly.
- Spearheaded and implemented new projects to expand scope of engagement.
- Conducted performance evaluations and provided mentorship to enhance team effectiveness.
- Streamlined workflow processes to improve patient care delivery and operational efficiency.
Registered Nurse
Broughton Hospital
Morganton, NC
05.1993 - 02.2011
- Assisted in developing individualized care plans based on patient assessments.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Collaborated with multidisciplinary teams to enhance patient care quality and outcomes.
- Educated patients and families on health management and post-discharge care instructions.
- Responded promptly to emergency situations, providing critical care as needed.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Education
Associate of Science - Nursing
Western Piedmont Community College
Morganton05-1993
Skills
- Medication administration
- Physical assessments
- Mental health nursing
- Direct patient care
- Strong clinical judgment
- Patient and family advocacy
Accomplishments
Previous Teepa Snow Positive Approach to Care and Gems Model Trainer. I worked with patients with Dementia and other neurocognitive disorders.
Certification
American Heart Association CPR
Crisis Prevention Institute Certification
Timeline
Registered Nurse
UNC Health Blue Ridge
03.2025 - Current
Registered Nurse Supervisor
Broughton Hospital
02.2011 - 01.2025
Registered Nurse
Broughton Hospital
05.1993 - 02.2011
Associate of Science - Nursing
Western Piedmont Community College