Douglas Hofer
Leominster,Massachusetts
Summary
Resourceful Manager with extensive expertise in organizing business operations, financial oversight and resource management to achieve smooth flow of daily operations. Results-oriented with proven ability to exceed targets and drive success in fast-paced environments. Combine strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational efficiency and performance.
Overview
13
13
years of professional experience
Work History
Project Manager-Scheduling/Logistics
Veolia Environmental Services
03.2022 - Current
- Coordinate scheduling of service request with Customer Advisors and Account Managers.
- Develop efficient daily routes, averaging 30 jobs per day, shipping an average of 1388 containers per week.
- Dispatching of personnel and equipment to accomplish daily operations.
- Monitored logistics performance and identified improvement opportunities.
- Assist with fleet management, servicing and permits.
Light Industrial Services Manager
Veolia Environmental Services
08.2015 - 02.2022
- Met with customers to discuss service needs and offer available solutions.
- Develop proposals outlining effective and practical results.
- Coordinated with team members, other departments, and sub-contractors to maintain streamlined and productive workflow.
- Analyzed service reports to identify areas of improvement.
- Managed daily scheduling and operations of the group.
- Averaged $1.6M gross revenue annually with a high of $2.3M in 2021.
Field Supervisor
Veolia Environmental Services
09.2014 - 08.2015
- Supervised field team to complete 6-10 jobs/ day within established timelines.
- Inspected equipment and tools used for safe operation.
- Developed and maintained positive relationships with clients and other stakeholders.
- Prepared daily paperwork and shipping documents.
- Reviewed established safety regulations, procedures and standards with crew daily.
Operations Manager
ENPRO Services, Inc
08.2012 - 09.2014
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
Criminal Justice
Mount Wachusett Community College
Gardner, MASkills
- Strategic Project Management
- Effective Scheduling Coordination
- Operational Logistics Oversight
- Project Cost Estimation
- Project Planning
- Coordinated Operations Management
- Process Development
Timeline
Project Manager-Scheduling/Logistics
Veolia Environmental Services
03.2022 - Current
Light Industrial Services Manager
Veolia Environmental Services
08.2015 - 02.2022
Field Supervisor
Veolia Environmental Services
09.2014 - 08.2015
Operations Manager
ENPRO Services, Inc
08.2012 - 09.2014
Criminal Justice
Mount Wachusett Community College
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