Dynamic operations leader recognized for driving process improvements and strategic initiatives that enhance operational efficiency. Proven ability to manage substantial budgets, lead diverse teams, and implement client-specific solutions that significantly advance organizational goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Consultant
Alliance for Gun Responsibility
Seattle, US
03.2023 - Current
Develops and implements strategic initiatives to advance policy goals.
Collaborates with stakeholders to enhance advocacy efforts.
Provides expert guidance on legislative and community engagement strategies.
Creates outreach programs focused on suicide prevention and lethal means storage for veterans.
Establishes connections with universities for briefings on suicide prevention and lethal means storage.
Participates in over 30 events to provide resources and support for veterans.
Serves as a volunteer member of Governor's Challenge Team 3 for lethal means safety.
Contributes as a volunteer member of the King County Veterans Advisory Board.
Owner
Hollingsworth Coaching and Consulting
Seattle, WA
01.2022 - Current
Assisted veterans in accessing essential benefits and resources.
Educated veterans on available services and programs.
Collaborated with community organizations to enhance veteran support initiatives.
Developed training materials for staff on veteran services and advocacy.
Conducted outreach activities to engage veterans in local events.
Maintained accurate records of veteran interactions and service outcomes.
Provided crisis intervention counseling as needed, including suicide prevention techniques.
Coordinated mental health trainings for staff on trauma-informed care and crisis management.
Practice Manager
Milano Therapy
Seattle, US
01.2022 - Current
Develop client-specific solutions to enhance satisfaction and organizational effectiveness.
Implement process improvements to increase operational efficiency and ensure compliance with regulations, including HIPAA.
Oversee financial operations, encompassing budgeting, billing, and collections, alongside daily administrative tasks like scheduling and insurance verification.
Conduct contract negotiations with vendors to secure optimal pricing and prepare detailed reports on cost projections and expenditures.
Office Resources Manager
United States Air Force
, US
01.2020 - 01.2022
Developed and maintained cost control systems, recommending process improvements that enhanced efficiency and reduced expenses.
Managed deployment requirements by overseeing 2,400 individual tasks for 52 coworkers, and facilitated staffing for 4,700 flights and 30 overseas missions.
Coordinated $46,000 in resources for 100 training and business trips, and streamlined processes, decreasing training timelines by 20%.
Conducted safety inspections and mishap investigations, providing insights to mitigate risks, while serving as a trusted advisor on safety matters.
Chief of Operations | Training Manager, Unit Deployment Manager
United States Air Force
, US
06.2018 - 01.2020
Managed training and certification validation for 124 personnel, facilitating 4,700 flights, including 30 overseas missions, and enhancing the training strategy for senior leaders.
Coordinated $46,000 in resources for 100 training and business trips, while overseeing unit compliance inspection preparation and authoring corrective actions for 31 identified discrepancies.
Led the reorganization of a multi-office merger, refining roles and responsibilities, reducing training timelines by 20%, and eliminating 137 redundant items in training guides, saving 165 work hours per employee upgrade.
Pacific Region Affiliation Instructor & Unit Deployment Manager
United States Air Force
, US
06.2016 - 06.2018
Instructed personnel from diverse agencies in cargo load preparation for five aircraft types using the ICODES system, improving aircrew efficiency.
Managed deployment readiness for 130 personnel, overseeing medical tracking, inter-agency training, and readiness packages, which contributed to 127 successful overseas missions and 56 high-risk cargo transport missions.
Facilitated 448 hours of instruction across eight load-planner courses, resulting in the successful graduation of 175 unit movement officers, and co-authored regulations to enhance program effectiveness.
Evaluator Airdrop Loadmaster and Wing Training Manager
United States Air Force
, US
06.2008 - 06.2016
Managed training programs for over 1,100 employees, coordinating 900 classes across 13 agencies to support 43,000 flights.
Oversaw a publications office, leading a team of 5 and managing 154 electronic flight books valued at $77,000, enabling 400 missions.
Deployed and managed 13 aircrews and 4 aircraft across 5 bases, supporting 716 flights, transporting 48,000 passengers, and moving 26 million pounds of cargo.
Developed a pioneering loadmaster development course, delivering 480 hours of instruction for 72 junior crew members' initial evaluations.
Formal Training Instructor / Special Operations Manager
United States Air Force
, US
01.2003 - 06.2008
Conducted 200 training flights and delivered 750 instruction hours, exceeding squadron averages by 170%, and effectively prepared 144 students for combat operations.
Coordinated scheduling, training, and multi-agency exercises for special operations members, enhancing operational readiness.
Led aircraft evacuation during hostile activities, ensuring safe transport of dozens of patients.
Education
Bachelor of Arts - Management/Marketing
Park University
Parkville, MO
Master of Business Administration -
Park University
Parkville, MO
Associate of Science - Aircrew Operations
Community College of The AF
Huntsville, AL
Skills
Consulting Techniques
Business analysis
Client management
Client relations
HR management
Staff Management
Team leadership
Team Building
Training development
Program development
Process management
Process Improvement
Quality assurance
Safety
Budget Management
Resource allocation
Strategic Planning
Business planning
Operations review
Technical review
Reports and documentation
Timeline planning
Task management
Empathy
Leadership
Communication
Effective communication
Problem Solving
Attention to Detail
Time Management
Team development
Goal setting
Workshop Development
Industry knowledge
Business pitching
Org development
Business pitching
Goal setting
Client relations
Timeline planning
Certification
Senior Enlisted Joint Professional Military Education
Air Force Non-Commissioned Officer Academy
Airman Leadership School
Airlift Load Planner Trainer
Evaluator Loadmaster
Joint Airdrop Inspector
Special Operations Loadmaster
Instructor Loadmaster
Airdrop Loadmaster
Timeline
Consultant
Alliance for Gun Responsibility
03.2023 - Current
Owner
Hollingsworth Coaching and Consulting
01.2022 - Current
Practice Manager
Milano Therapy
01.2022 - Current
Office Resources Manager
United States Air Force
01.2020 - 01.2022
Chief of Operations | Training Manager, Unit Deployment Manager
United States Air Force
06.2018 - 01.2020
Pacific Region Affiliation Instructor & Unit Deployment Manager
United States Air Force
06.2016 - 06.2018
Evaluator Airdrop Loadmaster and Wing Training Manager
United States Air Force
06.2008 - 06.2016
Formal Training Instructor / Special Operations Manager
Construction Manager / Project Manager at Raissyon for Trading and ContractingConstruction Manager / Project Manager at Raissyon for Trading and Contracting