Summary
Overview
Work History
Education
Skills
Timeline
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Douglas Jacobs

Greenport,NY

Summary

Dynamic Electric Department Supervisor with proven leadership at the Village of Grenport, enhancing customer service and team productivity. Expert in emergency response and workplace safety, successfully implementing efficient workflows. Recognized for mentoring staff and improving operational compliance, ensuring a secure environment while delivering high-quality results in challenging situations.

Overview

35
35
years of professional experience

Work History

Electric Department Supervisor

Village of Greenport
09.2012 - Current
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Managed team of 3 employees, delegated tasks and held each employee accountable for completing assignments.
  • Assigned tasks and established work schedules to staff to cover operational needs.

Journeyman Linemen

MJ Electric Inc
03.2012 - 08.2012
  • Constructed new power lines, contributing to the expansion and improvement of the electrical grid.
  • Restored power to thousands of customers following severe weather events, ensuring minimal downtime for affected areas.
  • Collaborated with other linemen to complete complex projects efficiently and within specified timeframes.
  • Assisted in the training of apprentice linemen, sharing knowledge and expertise to develop future industry professionals.

Journeymen Linemen

Hydaker Wheatlake
09.2011 - 02.2012
  • Performed maintenance and reconducting work in varied weather conditions.
  • Responded to emergencies and outages that required additional labor and assistance for repairs.
  • Worked on both dead and energized lines.
  • Removed old poles and hardware and replaced with new equipment.
  • Installed and maintained overhead and underground electrical power lines and auxiliary equipment.

Journeyman Lineman

City of Charlevoix
03.2007 - 09.2011
  • Repaired damaged equipment promptly with a focus on quality craftsmanship and long-lasting results for increased durability.
  • Supported ongoing infrastructure upgrades by replacing outdated poles, wires, insulators, transformers as part of planned initiatives.
  • Hooked up transformers to poles and lines.
  • Improved safety measures by conducting regular inspections of transmission and distribution systems.
  • Reduced outage durations by quickly diagnosing issues and implementing effective solutions in emergency situations.
  • Read and interpreted [Type] plans, prepared supplies and developed effective plan of action before beginning work.
  • Installed, spliced and maintained overhead and underground power lines for residential and commercial customers.

Operation Supervisor / Journeymen Linemen

City Of Bay City
04.1990 - 02.2007
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Created and managed project plans, timelines and budgets.

Education

501 Trainer Course in Occ. Safety&Health Standards - 501 Occ. Safety & Health Stanards

Motor City Education Center / Easter Michigan University
Ypsilanti, MI

Utility Lineman - Apprenticeship For Journeymen Lineman

J.A.T.C- IBEW Local 876 - Wolverine Power Supply Cooperative
Michigan

Electrical Engineering -

Saginaw Valley State University
Bay City, MI

High School Diploma -

Traverse City Senior High School
Traverse City, MI

Skills

  • Customer service
  • Workplace safety
  • Problem resolution
  • Problem-solving
  • Leadership skills
  • Staff supervision
  • Inventory management
  • Operations
  • Emergency response

Timeline

Electric Department Supervisor

Village of Greenport
09.2012 - Current

Journeyman Linemen

MJ Electric Inc
03.2012 - 08.2012

Journeymen Linemen

Hydaker Wheatlake
09.2011 - 02.2012

Journeyman Lineman

City of Charlevoix
03.2007 - 09.2011

Operation Supervisor / Journeymen Linemen

City Of Bay City
04.1990 - 02.2007

501 Trainer Course in Occ. Safety&Health Standards - 501 Occ. Safety & Health Stanards

Motor City Education Center / Easter Michigan University

Utility Lineman - Apprenticeship For Journeymen Lineman

J.A.T.C- IBEW Local 876 - Wolverine Power Supply Cooperative

Electrical Engineering -

Saginaw Valley State University

High School Diploma -

Traverse City Senior High School

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