Douglas J. Swiatkowski
Naples,FL
Summary
Dynamic training and development leader with extensive experience at Saudi Aramco, specializing in curriculum design and program evaluation. Proven track record in fostering workplace inclusion through innovative diversity training and mentoring staff. Adept at managing complex projects and enhancing team performance, consistently achieving high satisfaction ratings.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Lead Management and Professional Trainer Diversity & Inclusion Division
Saudi Aramco
Dhahran, Saudi Arabia
01.2022 - Current
- Designed and delivered Disability Inclusion @Work eLearning course and in-person training sessions.
- Developed and refined Success@Work, Diversity@Work, and Generations@Work programs for varied audiences.
- Evaluated training effectiveness using a dashboard to track Level 2 outcomes.
- Managed contracting processes and supervised third-party vendor webinar delivery.
- Created tailored Diversity@Work courses for individual contributors and supervisors.
- Delivered Disability@Work training for supervisors to foster workplace inclusion.
- Conducted generational diversity webinars to enhance workplace understanding.
Saudi Aramco Talent Essentials Program (STEP) Coordinator
Saudi Aramco
Dhahran, Saudi Arabia
07.2016 - 01.2022
- Coordinated migration from concept to actual program, ensuring timely delivery.
- Piloted program, successfully executing three iterations to refine processes.
- Scheduled eight facilitators, managing leaves to minimize impact on program delivery.
- Mentored staff through Individual Development Plans to enhance professional growth.
- Oversaw ongoing program evolution, adapting to changes effectively.
- Developed curriculum and evaluation methodology to support program objectives.
- Collaborated with supervisor of Professional Learning and Development Unit on budgetary and staffing matters.
- Established processes to ensure smooth operation of the program.
SAPDA Coordinator
Saudi Aramco
Dhahran, Saudi Arabia
08.2014 - 07.2016
- Coordinated Saudi Aramco Professional Development Academy operations and scheduling for eight facilitators.
- Mentored staff through individual development plans to enhance professional growth.
- Oversaw ongoing evolution of Academy programs to adapt to changing requirements.
- Established processes to ensure efficient Academy operations and program delivery.
- Collaborated with PL&DU supervisor on budgetary planning and staffing solutions.
- Scheduled facilitators' activities, managing long and short leaves to minimize disruption.
- Implemented strategies to support smooth functionality of Academy initiatives.
Management and Professional Trainer III
Saudi Aramco
Dhahran, Saudi Arabia
12.2010 - 08.2014
- Facilitated 18 sessions for Saudi Aramco Professional Development Academy, engaging over 360 participants.
- Established comprehensive resource library for SADAP staff, available in hard and soft copy.
- Conducted two Improving Quality Communication sessions with Research and Development Center.
- Recognized as Exemplar of Behavior within Professional Development Department, bridging gaps across areas.
- Designed and delivered new Project Management class along with Train the Trainer activity for six SAPDA facilitators.
Training and Development Manager
Raytheon Professional Services
Troy, USA
07.2006 - 12.2010
- Led a team of 20 Instructional System Designers and Subject Matter Experts to develop aftermarket training.
- Oversaw creation of over 1,400 hours of blended learning, including web-based and instructor-led formats.
- Managed budgets exceeding $10 million across multiple customers.
- Achieved customer satisfaction ratings above 4.5 on a five-point scale.
- Controlled operating costs, salaries, and expenses to maintain project profitability.
- Engaged in prospecting for new clients for After Market Curriculum initiatives.
Curriculum Consultant for After Sales, Audi Academy
Volkswagen of America
Auburn Hills, USA
04.2005 - 07.2006
- Directed After Sales training operations for Audi dealerships across US and Canada.
- Led field training team to ensure consistent delivery of educational content.
- Developed certification curricula for After Sales roles within dealership network.
- Created instructor-led courses to enhance skills of After Sales staff.
- Established catalog of web-based courses for After Sales and corporate personnel.
- Facilitated implementation of Audi IQS Perfect Delivery program using blended learning methodologies.
- Spearheaded deployment of Training Assistance Call Center for technicians throughout North America.
- Managed extensive budget exceeding $900,000 with focus on cost-effective solutions.
Instructional Systems Designer/Performance Consultant/Team Manager
MSX International
Warren, USA
02.2001 - 04.2005
- Produced online learning interventions for Ford Motor Company's Retail Education and Training.
- Managed a team of 6 professionals to develop web-based courses for diverse audiences.
- Conducted two nationwide assessments to identify curriculum development needs.
- Performed a study of top Service Advisors across Ford brands to analyze success factors.
- Developed training interventions based on insights gained from research.
Training and Development Specialist
Tenneco Automotive
Monroe, USA
01.2000 - 10.2000
- Executed training and development initiatives for corporate headquarters and North American facilities.
- Conducted needs assessments to create and oversee 2000 Training Plan/Budget for 700+ employees.
- Coordinated North American training rollout in Economic Value Added, training over 1,000 employees within nine months.
- Represented Human Resources during two successful QS 9000 maintenance audits.
- Negotiated contracts with national vendors for Karrass negotiation and Berlitz foreign language training.
Instructional Systems Designer/Performance Consultant
MSX International
Warren, USA
04.1996 - 03.1998
- Developed web-based Electronic Performance Support System for Global Environmental Compliance Assurance.
- Converted Global Process Controls Methods course from classroom to web-based delivery for global release.
- Created curriculum for Customer Service Representatives and Managers in Collision Team of America.
- Contracted by Ford Motor Company’s Fairlane Training and Development Center to drive project success.
Corporate Training Manager
The Standard Products Co.
Dearborn, USA
04.1996 - 03.1998
- Executed training and development activities across 29 North American plants.
- Designed and implemented supervisory assessment and development initiatives for 25 frontline supervisors in Rocky Mount, North Carolina.
- Developed extruder operator training program, successfully training over 350 operators across North America.
- Supported ISO 9001 certification efforts for plant in Scottsburg, Indiana.
- Created performance evaluation system with associated training for all plants in Canada and the US.
- Facilitated development of apprenticeship and co-op programs for US plants.
- Certified internal QS 9000 auditor, conducting two successful audits.
Training Manager
Detroit Center Tool (DCT)
Detroit, USA
03.1993 - 02.1996
- Developed and implemented three U.S. Department of Labor certified apprenticeship programs with 18 participants.
- Secured $250,000 state grant for plant technical training initiatives.
- Designed and delivered training sessions in Statistical Process Control and Continuous Improvement.
- Facilitated Continuous Improvement efforts across fabrication and machine shops.
- Led process mapping of 13 key company processes down to operator level.
- Managed training operations at three Metro Detroit area facilities.
- Oversaw implementation of Quality Operating System to enhance efficiency.
Education
MSc. - Human Resource Management
Texas A&M University
05-2016
M.Ed. - Instructional Technology
Wayne State University
Detroit, MI06-1998
B.S. - Education
Wayne State University
Detroit, MI06-1989
Skills
- Adult learning principles
- Training delivery
- Curriculum design
- Program evaluation
- Diversity training
- Facilitation skills
- Needs assessment
- Mentoring staff
- Data analysis
- Project management
- Team building
- Continuous improvement
- Materials organization
- Coaching techniques
- Curriculum development
- Training evaluation
- Training needs analysis
- Train-the-trainer
Contact Numbers
(239) 771-3534
Certification
- ATD Certified Master Instructional Designer (5/2021)
- ATD Certified Master Performance Consultant (9/2021)
- Cornel University Certification in Diveristy and Inclusion (6/2022)
Timeline
Lead Management and Professional Trainer Diversity & Inclusion Division
Saudi Aramco
01.2022 - Current
Saudi Aramco Talent Essentials Program (STEP) Coordinator
Saudi Aramco
07.2016 - 01.2022
SAPDA Coordinator
Saudi Aramco
08.2014 - 07.2016
Management and Professional Trainer III
Saudi Aramco
12.2010 - 08.2014
Training and Development Manager
Raytheon Professional Services
07.2006 - 12.2010
Curriculum Consultant for After Sales, Audi Academy
Volkswagen of America
04.2005 - 07.2006
Instructional Systems Designer/Performance Consultant/Team Manager
MSX International
02.2001 - 04.2005
Training and Development Specialist
Tenneco Automotive
01.2000 - 10.2000
Instructional Systems Designer/Performance Consultant
MSX International
04.1996 - 03.1998
Corporate Training Manager
The Standard Products Co.
04.1996 - 03.1998
Training Manager
Detroit Center Tool (DCT)
03.1993 - 02.1996
MSc. - Human Resource Management
Texas A&M University
M.Ed. - Instructional Technology
Wayne State University
B.S. - Education
Wayne State University
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