Douglas Kraft

• Worked in tandem with numerous operators and management through creation, review, and maintenance of over 1,000 job descriptions and functions, ensuring compliance and up-to-date operational standards in th Dozuki platform.
• Maintain robust communication strategy to keep over 100 employees informed of procedural updates, with meticulous record-keeping for audit purposes.
• Assisting in the development of new, safe, and cost-effective processes for all major floor departments, becoming the Subject Matter Expert in outbound shipping, hazardous material shipment, and equipment utilization.
• Managed the onboarding process for new employees, from benefits enrollment to job-specific training, ensuring a smooth transition into their roles.
• Provided ongoing support and mentorship to employees, addressing productivity, quality, or safety concerns as identified by warehouse supervisors.
• Contributed to safety and process review meetings with upper management, offering insights and recommendations for continuous improvement.
• Spearheaded the upkeep and repair of the E_Locker system campus wide.
• In conjunction with supporting departments, review, restructure, and updated the outbound loading process from the bottom up.
• Updated and streamlined the hands-on process for the Hazardous Material shipping departments with new detailed instructions for each method of hazardous material shipments.
• A new data collection system was created to assist in this goal, and the Dozuki guide platform is integrated to hold the process as a whole.
• Consistent critical review of the areas, personnel, and procedures that are in place and are being followed and reflect the safest and most effective to complete that task.
• Work in step with the rest of the training lead department and in direct support of my on-shift counterpart in the completion of all assigned duties.
• Led cross-functional team training sessions to foster collaboration and improve overall efficiency.

• Assumed the role of Shipping Lead, providing interim leadership and maintaining operational continuity.
• Maintained compliance with industry regulations, implementing necessary security measures for sensitive data protection.
• Organized and prioritized workflow using daily planner.
• Improved overall backup efficiency by implementing new data management strategies.

• Expanded responsibilities to include Put Away Receiving Operator, Full Pallet Order Filler, and Receiving Dock Operator, among others.

• Became a Certified Full Pallet Order Filler and Dock Truck Operator, showcasing versatility and skill advancement.

• Appointed as Functional Trainer, responsible for the ongoing training and certification of peers in various operational roles since Mid-2019.

• Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
• Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
• Provided on-the-job training to newly hired workers and team members.

• Rapidly progressed through multiple roles, starting as a Standard Order Filler and advancing to specialized positions such as UPS Shipping Clerk and Hazardous Material Shipping Clerk.

• Supported the Hazardous Material shipping process for the DeKalb campus as the first JG4 trained in this critical function.

• Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
• Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.

• Interview, Hire, and Onboard all new employees
• Maintain and verify weekly payroll
• Maintain and update annual DOT compliance for all class A drivers/operators
• Create, update, and maintain standard operating procedures (SOP) for all company functions
• Conduct daily documented safety job site meetings and weekly safety topic reviews with production staff
• Conducted and documented all new hire equipment, safety, and jobsite training
• Reviewed and updated production staff with functional and safety training for any new tools or equipment implemented to the department
• Annual performance evaluations for 35+ staff members
• Maintained and updated the company annual training schedule
• Creation of yearly budget numbers for payroll expectations and material needs
• Update and monitor budgetary tracking for the fiscal year
• Attend management meetings and supply status reports on current workload levels and completion timelines
• Investigation, documentation, and resolution of any safety or equipment incidents
• Prompt interaction with clients to resolve any concerns with quick follow up and resolution
• Daily interaction and correspondence with Residential, Municipal, Commercial, Railroad, and Utility customers and clients
• Communication with local and regional vendors, negotiating better pricing on needed materials and supplies
• Project management from concept, startup, ongoing, completion, and post job review
• Previous Positions within Kramer Tree Specialists: Hired: 2nd shift preventive maintenance mechanic May 2008, Promoted to 2nd shift mechanics foreman July 2008, Promoted to 1st shift field mechanic Feb
• 2009, Promoted to 1st shift field mechanic foreman Dec
• 2010