Douglas Lansing
Sarasota,FL
Summary
Dependable professional with extensive experience seeking part-time or flexible opportunities to leverage skills and knowledge. Strong work ethic and sound judgment contribute to building positive relationships and making a constructive impact. Committed to supporting others and fostering a positive work environment through adaptability and a willingness to learn.
Overview
29
29
years of professional experience
Work History
Heavy Equiptment Operator
C.J. Moyna & Sons
Elkader, Iowa
01.2026 - Current
- Operate heavy machinery to assist in construction projects.
- Follow safety protocols to ensure a secure work environment.
- Maintain equipment by performing routine inspections and minor repairs.
- Load and unload materials for efficient workflow management.
- Collaborate with team members to complete daily tasks effectively.
- Follow safety and emergency procedures.
Property Analyst
Proplogix
Sarasota, FL
05.2018 - 01.2026
- Conducted due diligence research and compiled documents related to closing fees for property sales, ensuring compliance and clarity.
- Researched online and communicated with homeowner's associations and property management companies to facilitate effective collaboration.
- Led Land Surveys Department, coordinating projects and managing team to enhance operational efficiency.
- Maintained records, compile reports and worked under tight deadlines in a high-pressure environment.
Billing and Collections Analyst
Tervis
Venice, FL
01.2015 - 04.2018
- Analyzed customer accounts to identify outstanding payments and collection opportunities.
- Communicated with clients regarding overdue invoices and payment arrangements.
- Negotiated payment plans with customers based on their financial situation.
- Collaborated with internal teams to resolve disputes and streamline collections process.
- Performed skip-tracing techniques to locate customers with past due balances or unresponsive contact attempts.
- Provided excellent customer service while communicating effectively over the phone or via email and chat services.
Receivables
Rellim Business Solutions, LLC
Clermont, Iowa
02.2010 - 10.2014
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Claims Consultant
Lex Group
Burnsville, MN
04.2004 - 09.2009
- Evaluated claims for accuracy and compliance with company policies.
- Analyzed complex cases to determine appropriate claim resolutions.
- Collaborated with legal teams to address disputed claims effectively.
- Negotiated settlements with claimants or their representatives on behalf of the insurance company.
- Researched legal precedents, regulations, and industry standards to support claim decisions.
Internet Fraud Investigator
Paypal
La Vista, Nebraska
03.2001 - 07.2004
- Investigated fraudulent transactions using advanced analytical tools.
- Analyzed customer accounts for suspicious activity patterns.
- Collaborated with law enforcement on fraud-related cases.
- Communicated findings to management and stakeholders effectively.
- Conducted interviews with customers to gather information on suspected cases of fraud.
Assistnat STore Manager
Hy-Vee Food Stores
Omaha, Nebraska
01.2000 - 03.2001
- Assisted in managing daily store operations and staff activities.
- Trained and mentored new employees on store policies and procedures.
- Resolved customer inquiries and complaints to maintain satisfaction levels.
- Managed the front-end operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Family Teacher
Fr. Flannigan's Boys Town
Boys Town, NE
07.1997 - 12.1999
- Developed individualized care plans for youth in residential living environment.
- Facilitated daily life skills training for adolescents to promote independence.
- Monitored behavioral progress and implemented intervention strategies as needed.
- Provided emotional support and guidance to youth facing personal challenges.
- Collaborated with multidisciplinary teams to coordinate therapeutic services.
- Engaged families in the care process to strengthen support systems.
- Led group activities to foster teamwork and social skills among residents.
Education
Associate of Arts -
Loras College
Dubuque, IA05-1988
High School Diploma -
Valley High School
Elgin, IA05-1984
Skills
- Safety protocol adherence
- Team collaboration
- Conflict resolution
- Behavioral management
Timeline
Heavy Equiptment Operator
C.J. Moyna & Sons
01.2026 - Current
Property Analyst
Proplogix
05.2018 - 01.2026
Billing and Collections Analyst
Tervis
01.2015 - 04.2018
Receivables
Rellim Business Solutions, LLC
02.2010 - 10.2014
Claims Consultant
Lex Group
04.2004 - 09.2009
Internet Fraud Investigator
Paypal
03.2001 - 07.2004
Assistnat STore Manager
Hy-Vee Food Stores
01.2000 - 03.2001
Family Teacher
Fr. Flannigan's Boys Town
07.1997 - 12.1999
Associate of Arts -
Loras College
High School Diploma -
Valley High School