Douglas Leach
South Berwick
Summary
Dynamic team leader with a proven track record, excelling in process optimization and staff training. Skilled in analytical thinking and performance improvement, I successfully streamlined operations, enhancing service delivery and reducing turnaround times. Committed to fostering collaboration and empowering team members to achieve their best.
Overview
25
25
years of professional experience
Work History
Team Leader
General Linen Service Co
04.2021 - Current
- Led daily operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored team members on industry best practices and equipment usage.
- Streamlined processes, resulting in improved service delivery and reduced turnaround times.
- Coordinated logistics for linen distribution, optimizing inventory management systems.
- Implemented quality control measures to maintain high standards of service excellence.
- Analyzed operational data to identify opportunities for process enhancements and cost reductions.
- Facilitated communication between departments to ensure alignment on project goals and timelines.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Utility Operator
General Linen Service Co
01.2008 - 04.2021
- Operated laundry machinery ensuring efficient processing of linens and uniforms.
- Conducted routine maintenance on equipment to minimize downtime and enhance operational efficiency.
- Enhanced safety procedures by conducting regular inspections of utility systems and reporting any concerns or issues.
- Promoted teamwork among staff members, fostering a positive work environment conducive to high productivity levels.
- Facilitated smooth transitions between shifts through thorough handover briefings, ensuring continuity in plant operations.
Soil Sorter
General Linen Service Co
02.2001 - 01.2008
- Operated sorting machinery to efficiently categorize linen by type and condition.
- Ensured quality control by inspecting items for damage or stains during sorting process.
- Collaborated with team members to streamline workflow and reduce processing time.
- Implemented best practices for maintaining cleanliness and organization in sorting area.
Education
High School Diploma -
Marshwood High School
South Berwick, MESkills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- People management
- Staff training
- Work Planning and Prioritization
- Coaching and mentoring
- Documentation and reporting
- Performance improvement
- Work planning
- Analytical thinking
- Goal setting
Timeline
Team Leader
General Linen Service Co
04.2021 - Current
Utility Operator
General Linen Service Co
01.2008 - 04.2021
Soil Sorter
General Linen Service Co
02.2001 - 01.2008
High School Diploma -
Marshwood High School