Douglas Lydy
San Tan Valley,AZ
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
14
14
years of professional experience
Work History
Enhanced Security Agent
PInkerton
06.2023 - Current
- Ensured compliance with regulatory standards by enforcing property rules consistently among all individuals present onsite.
- Participated in regular emergency drills to maintain preparedness for potential crisis situations.
- Established strong relationships with clients by addressing their concerns promptly and professionally regarding security matters.
- Maintained confidentiality while handling sensitive information related to client assets or personnel information.
- Provided excellent customer service while maintaining vigilance for suspicious behavior or activities within premises.
Shift Supervisor
CoreCivic
05.2020 - 05.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Scheduled staff shifts to secure adequate coverage and productive workflows.
Correctional Counselor
CoreCivic
06.2019 - 05.2020
- Counseled inmates either individually or group settings to bring problems to light and implement potential solutions.
- Addressed behavior and stability of inmates to root out concerning connections or mental health issues.
- Conducted interviews for hiring of inmate job positions to identify optimal candidates.
- Evaluated progress of inmates in jails and prisons to determine optimal intervention strategies.
Assistant Shift Supervisor
CoreCivic
11.2017 - 06.2019
- Upheld company policies and procedures through consistent enforcement, maintaining high standards of professionalism amongst the team members.
- Trained new hires in their roles effectively which led to faster integration into the team dynamic.
- Acted as a liaison between upper management and team members when needed to ensure concerns were addressed appropriately.
- Enhanced team morale by consistently recognizing outstanding performance and providing constructive feedback for areas of improvement.
Correctional Counselor
CoreCivic
07.2015 - 11.2017
- Counseled inmates either individually or group settings to bring problems to light and implement potential solutions.
- Addressed behavior and stability of inmates to root out concerning connections or mental health issues.
- Conducted interviews for hiring of inmate job positions to identify optimal candidates.
- Evaluated progress of inmates in jails and prisons to determine optimal intervention strategies.
- Supported positive change within the correctional environment by actively participating in staff training sessions focused on effective communication techniques and conflict resolution strategies.
Correctional Officer
CoreCivic
08.2010 - 07.2015
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Education
General
Phoenix College
Phoenix, AZ05.1992
High School Diploma -
Mountain View High School
Mesa, AZ05.1990
Skills
- Armed/Unarmed Guard Card certified(expires 4/2026)
- FBI Handgun Qualified through 2024
Timeline
Enhanced Security Agent
PInkerton
06.2023 - Current
Shift Supervisor
CoreCivic
05.2020 - 05.2023
Correctional Counselor
CoreCivic
06.2019 - 05.2020
Assistant Shift Supervisor
CoreCivic
11.2017 - 06.2019
Correctional Counselor
CoreCivic
07.2015 - 11.2017
Correctional Officer
CoreCivic
08.2010 - 07.2015
General
Phoenix College
High School Diploma -
Mountain View High School