Douglas Machado
Great Wolf Lodge
Naples
3
Languages
2
years of professional experience
Motivated Building Construction Technology student pursuing a career in custom outdoor living construction. Passionate about quality craftsmanship and eager to develop expertise in outdoor kitchens, cabinetry, finish carpentry, masonry, and residential construction. Brings hands-on construction experience, three years of professional customer service experience, strong communication skills, and a reputation for reliability, teamwork, and a willingness to learn. Committed to producing high-quality work while growing under experienced craftsmen.
Work History
Front Desk Associate
- Delivered exceptional customer service, enhancing customer satisfaction in a fast-paced environment.
- Strengthened problem-solving abilities to address challenges efficiently.
- Managed multiple responsibilities, ensuring seamless operations and a professional atmosphere.
Server
1 Year 9 Months- Provided outstanding customer service in a high-volume environment.
- Worked closely with team members to deliver an exceptional guest experience.
- Prioritized multiple responsibilities while maintaining accuracy and professionalism.
Education
Building Construction Technologies - Construction
Relevant Coursework: Residential Construction, Framing, Blueprint Reading, Building Materials & Methods, Construction Safety, Hand & Power Tool Operation
High School Diploma
Skills
Hand & Power Tool Operation
Construction Safety
Finish Carpentry
Tongue-and-Groove Ceiling Installation
Concrete Block (CMU) Laying & Basic Masonry
Blueprint Reading Fundamentals
Material Handling
Team Collaboration
Customer Service
Professional Communication
Detail-Oriented
Dependability and punctuality
Fast Learner
Languages
English — Fluent
Portuguese — Fluent
Spanish — Conversational (Strong Comprehension)
Timeline
Server
Great Wolf Lodge
11.2024 - CurrentRead More
Front Desk Associate
Hospitality
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Lorenzo Walker Technical College
Building Construction Technologies from Construction
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Gulf Coast High School
High School Diploma
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