Douglas Malich
New York
Summary
Accomplished banking operations executive with experience in strategic planning, product management and global operations. Core competencies include design, development and ongoing management of people processes and systems that support all financial products and services.
Operations leader with track record in driving efficiency and productivity. Known for strategic planning, process optimization, and effective resource management. Strong focus on team collaboration, adaptability, and achieving measurable results. Skilled in logistics, project management, and continuous improvement. Trusted to deliver high-quality outcomes in dynamic environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Head of Operations
Credit Industriel et Commercial (CIC)
09.2025 - Current
- Lead enterprise-wide operations for CIC's U.S. Branch, directly managing 19 person team covering all banking and trading operations
- Manage full lifecycle operations for Treasury Trading (fixed income, FX, derivatives, futures, repo's) trade finance, commercial lending and money transfer.
- Spearheading key strategic projects including ISO 20022, new trade finance platform, securities custody conversion and tri-party repo.
- Operational oversight for liquidity monitoring, cash and securities reconciliation, and OFAC screening
- Other key duties include vendor management, business continuity planning and testing
SVP, Treasury, Custody and Deposit Program Operations
Israel Discount Bank
05.2018 - 09.2025
- Manager of all bank trading and deposit program operations. Responsible for the day-to-day management of Foreign Exchange, Interest Rate Swap, Structured Derivative and Liquidity Management operations, including collateral management, cash position, risk reporting, trade verification, settlement, and amendments.
- In charge of all bank deposit programs inclusive of National CD Rate Line, Qwick Rate, IntraFi, TBS, ADM, Reich and Tang, Brokered Deposits and Structured CD's
- Custody Operations management responsibilities include confirmations, settlements, corporate actions, position reconciliation, and management of all vendor sub custodian and correspondent bank relationships. Specific operational expertise in fixed income, structured notes, private equity and mutual funds for onshore and offshore private bank customers.
- Additional responsibilities include management of the banks Federal Reserve and CHIPS USD accounts, all Non-Dollar payments, DDA and bank wide reconciliation
- Major projects include core banking conversion, custodian conversion, Addepar client reporting tool and Intellimatch implementation.
- Designed and implemented new processes, workflows, and controls to support new offerings with the implementation of the new core banking and associated systems
SVP, Head of Operations
BANK LEUMI USA
07.2013 - 01.2018
- Managed full Banking and Brokerage Operations divisions, inclusive of Foreign Exchange, Fixed Income, IR SWAPS and Treasury Trading Operations, Loan Operations, Deposit Operations, Commercial Credit Cards, Money Transfer and Reconciliations.
- Member of the bank's Senior Management team, as well as the Audit, Risk, Compliance and New Product Committees (determining feasibility, logistics and regulatory impact for corporate initiatives)
- Designed and established Operations processes and technology to support new principal fixed income trading desk, interest rate swaps and electronic foreign exchange system (Currenex) as well as a new reconciliation system Intellimatch
- Designed, sponsored, and executed a three-year strategic efficiency plan inclusive of staff reductions, new system implementations, process efficiencies and vendor management resulting in 38% operations budget reduction. Successfully reduced staff from 78 FTE to 46 FTE.
- Major projects included Establishing Fixed Income Principal Trading Desk, Core Banking Transformation, Private Bank Lending, Calypso, Interest Rate Swaps, Intellimatch, Service Now and Pershing Custody Conversion.
- Created monthly dashboard which included KRI's, KPI's, volumes and performance against SLA's
- Managed the banks largest vendors, including FIS, Pershing, Broadridge, Citibank and JP Morgan Custody
VP, Investments Client Service and Operations Manager
HSBC BANK
06.2006 - 06.2013
- Acted as Service Manager for all alternative investments and strategies including internal and 3rd party Hedge Fund, and Private Equity funds, structured notes, OTC derivatives and physical metals.
- Oversaw the day-to-day administration of Hedge and Private Equity Funds inclusive of offering documentation, account opening, trade and cash settlement, performance reporting, NAV calculation, capital calls, fee calculation and collection, cash and asset reconciliations.
- Designed and implemented new fund strategies and structures, which included discretionary hedge fund program and private real estate club deal program
- Redesigned the entire alternative operation and service model within initial 12 months of employment.
- Implemented new procedures and controls which reduced trading and operational errors by over 45%.
- Negotiated custody and trading charges resulting in ongoing $500,000 yearly savings
- Interfaced with External Auditors, Regulators, Compliance, and Internal Risk Management
- Managed external custodians, fund administrators and technology service providers relationships
VP, Investments Client Service and Operations Manager
CITIBANK
01.2004 - 01.2006
- Redesigned processes for all Private Bank Hedge Fund, Private Equity and Structured Notes trading.
- Managed a staff of six FTEs responsible for all subscriptions, redemptions, pricing, reconciliation, and documentation control, capital calls, distributions, client inquiries.
- Served as central liaison for Private Bankers, Investment Advisors and Fund Managers for all fund-related issues
- Acted as Senior Project Manager for Investment Account re-engineering project re-designing both business and systems processes which support the service and operations of all investment products
- Primary Project Manager for Alternative Investment Reporting project, which migrated the operating and reporting platform for CPB Alternative Investment positions to the Smith Barney brokerage platform
Education
Bachelor of Business Administration - Banking and Finance
Hofstra University
Hempstead, NYSkills
- Banking Operations Management
- Brokerage Operations Management
- Solution Architecture
- Process Reengineering and Efficiencies
- Project Management
- Product and Systems Development
- Loan Operations and Administration
- Collateral Management
- Vendor Management
- Business Continuity Management
- Trade Finance
- Investment Products
- Treasury Products
- Foreign Exchange
- Equities
- Fixed Income
- Derivatives
- Money Market
- PE Funds
- Hedge Funds
- Global Custody
Websites
Accomplishments
Lead two large core banking application and process transformations at both IDB and Bank Leumi implementing multiple new applications and designing new processes to take advantage of the increase in automation.
Certification
- Series 7
- Series 63
Systems
- MS Suite (Excel, Visio, Project)
- Intellimatch
- Loan IQ
- Pershing Netx
- Broadridge BPS
- Calypso
- Summit
- FIS IBS Core Banking
- FISERV Core Banking
- Jack Henry Core Banking EGFT
- Montran
Timeline
Head of Operations
Credit Industriel et Commercial (CIC)
09.2025 - Current
SVP, Treasury, Custody and Deposit Program Operations
Israel Discount Bank
05.2018 - 09.2025
SVP, Head of Operations
BANK LEUMI USA
07.2013 - 01.2018
VP, Investments Client Service and Operations Manager
HSBC BANK
06.2006 - 06.2013
VP, Investments Client Service and Operations Manager
CITIBANK
01.2004 - 01.2006
Bachelor of Business Administration - Banking and Finance
Hofstra University
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