Douglas Markowitz
Portland,OR
Summary
Dynamic Sales Development Representative with a proven track record, consistently exceeding quotas and generating high-quality leads. Highly skilled in cold calling and lead qualification, I excel in cross-team collaboration and customer relationship building, driving significant results in fast-paced environments. Committed to achieving excellence and mentoring others for success.
Overview
19
19
years of professional experience
Work History
Sales Development Representative
Dynamic Quest
Portland, OR
03.2024 - 06.2025
- Achieved or exceeded a monthly quota of 10 qualified introductory meetings set and attended.
- Facilitated introductory meetings with key decision-makers through cold calls, email, and social touches.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed cold-calling and email scripts to improve outreach effectiveness and efficiency.
- Worked closely with the sales team to transition qualified leads into the sales process.
Sales Development Representative
Khoros
Portland, OR
01.2021 - 06.2022
- Generated introductory meetings with ideal buyer profiles via cold calling + email prospecting
- Maintained quarterly quota of 12 meetings set + 6 advancing to the next stage in the sales cycle
- Worked cross-departmentally with sales, marketing, and product leaders.
Sales Development Representative
Topbox
Portland, OR
07.2019 - 01.2021
- Generated introductory meetings with ideal buyer profiles via cold calling + email prospecting
- Regularly exceeded monthly quota of 8 meetings set
- Established company record of 18 meetings booked in single month
- Consistently maintained 100-120 cold calls daily.
Inside Sales Representative
Bench Craft Company
Portland, OR
12.2018 - 07.2019
- Cold calling small businesses throughout the U.S
- And Canada, selling advertising on scorecards and other locations at local golf courses
- Consistently performed 70-100 cold calls daily.
Personal Breakthrough Coach
Self Employed
Portland, OR
06.2017 - 11.2018
- Guided clients to quickly change undesirable behavioral and emotional patterns into preferred new habitual patterns of capability and relaxation
- Guided clients in transforming stress and anxiety triggers into calm confidence and productivity
- Guided clients into transforming emotional pain into emotional comfort, strength, and peace of mind.
Sales Development Manager
Jive Software
Portland, OR
03.2016 - 09.2016
- Spearheaded performance mentoring of 25-30 SDR's based in multiple geographies in the U.S
- And Australia
- Regular cross departmental collaboration with counterpart in CA office + leaders in marketing, inside and outside sales, and sales enablement
- Supervised handling of inbound inquiries via telephone, online marketing campaigns, chat, and telephone follow-ups to field marketing events
- Led team of 7 direct reports to maintain 90-95% of quota overall during tense time of downsizing and uncertainty in 1st half of 2016.
SDR Leader/Senior SDR (Team Lead)
Jive Software
Portland, OR
03.2015 - 03.2016
- Directly oversaw building of Portland Sales Development team on-site from scratch in 2015
- Maintained personal production excellence while onboarding and training new hires
- Oversaw & performed inbound lead generation via telephone, online marketing campaigns, chat, and telephone follow-ups to live marketing events
- Exceeded personal quota every quarter in role, while also mentoring 5 new hires to being on pace for their quotas within 6 weeks of onboarding
- Mentored lowest producing SDR in company in Q4 2015 into being top 2 producer by Q2 2016.
Sales Development Representative
Jive Software
Portland, OR
01.2012 - 03.2015
- Vastly exceeded set meetings quota for 10 consecutive quarters, 2013-2015, including a company record of 119 from inbound inquiries in Q2 2014
- Performed cold and warm lead generation via telephone, online marketing campaigns, chat, and telephone follow-ups to live marketing events.
- Customized inbound lead generation approach that initially outpaced quota by as much as 30-40%, and continually improved through all quota increases
- Originated cold call lead generation approach which generated 200% of weekly quota first 4 days on the phone.
Recruiting Agent
123 College.Com
Deerfield Beach, FL
01.2010 - 05.2010
- Made 40-50 cold calls daily, establishing contact with financial planners and insurance agents to recruit them into selling college financial aid planning programs
- Performed 3 to 5 half-hour phone presentations daily of multi-stage business plan to qualified prospects
- Successfully set 3 to 5 weekly appointments for company president to close sales.
Member Relations Director
Biltmore Who's Who
Hollywood, FL
08.2006 - 01.2009
- Performed over 50 calls per day, extensively interviewing membership applicants for professional Who's Who Registry
- Educated prospective candidates on benefits of membership and different programs available, registering them for the program of their preference
- Took direct payment from newly registered members via credit card or bank transfer.
Education
Liberal Arts And General Studies -
University of Illinois At Chicago
Skills
- Microsoft Windows & Outlook
- Telesales/Telemarketing
- Telephone Etiquette
- Cold Calling
- Email outreach
- Excellent Work Ethic
- Lead Prospecting
- Lead Qualification
- New Business Development
- CRM Exp w/both HubSpot & Salesforce
- Cross Team Collaboration
- Customer Relationship Building
- Sales Processes
- Processing Payments
- Analytical skills
- Coaching And Mentoring
Timeline
Sales Development Representative
Dynamic Quest
03.2024 - 06.2025
Sales Development Representative
Khoros
01.2021 - 06.2022
Sales Development Representative
Topbox
07.2019 - 01.2021
Inside Sales Representative
Bench Craft Company
12.2018 - 07.2019
Personal Breakthrough Coach
Self Employed
06.2017 - 11.2018
Sales Development Manager
Jive Software
03.2016 - 09.2016
SDR Leader/Senior SDR (Team Lead)
Jive Software
03.2015 - 03.2016
Sales Development Representative
Jive Software
01.2012 - 03.2015
Recruiting Agent
123 College.Com
01.2010 - 05.2010
Member Relations Director
Biltmore Who's Who
08.2006 - 01.2009
Liberal Arts And General Studies -
University of Illinois At Chicago
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