Douglas Neumann

• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Reduced operational costs through the implementation of cost-effective strategies and resource management techniques.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Facilitated communication between stakeholders during project planning phases to ensure alignment with community needs and priorities.
• Developed comprehensive asset management plans outlining maintenance schedules and capital improvement projects for long-term infrastructure sustainability.
• Fostered cross-departmental collaboration sharing resources expertise towards achieving common goals benefitting communities served.
• Completed infrastructure projects within budget constraints by effectively monitoring project progress and controlling expenses.
• Developed and managed annual budgets, optimizing resource allocation for maximum impact on public services.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Oversaw grant applications process for funding assistance on vital infrastructure projects resulting in successful awards acquisitions.
• Interacted well with customers to build connections and nurture relationships.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Trained and guided team members to maintain high productivity and performance metrics.
• Conducted regular staff evaluations to recognize achievements, identify areas for improvement, and facilitate professional development opportunities.
• Assisted in recruiting, hiring and training of team members.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Interviewed job applicants, asking appropriate questions regarding background, expertise, and education.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
• Managed emergency response efforts following natural disasters or other crises ensuring swift restoration of essential public services.
• Negotiated contracts with vendors for materials procurement or consulting services while maintaining competitive pricing structures.
• Improved infrastructure efficiency by streamlining public works processes and implementing innovative solutions.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Worked well in a team setting, providing support and guidance.
• Identified issues, analyzed information and provided solutions to problems.
• Self-motivated, with a strong sense of personal responsibility.

• Oversee and manage staff of 20 employees.
• Manage operations, expenses, inventory.
• Reduce cost of external contracted work
• Implement strom sewer maintenance program
• Improved efficiency of public works projects by streamlining communication and collaboration among various departments.
• Addressed conflicts with staff and public immediately, listening to all sides and making educated decisions regarding resolutions.

Equipment operator

Traffic signal repairs/replacement

Municipal Snow Plow Operator

Storm Sewer maintenance, repair and replacements

Trained current and new staff on utility installs, repairs, maintenance.

• Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
• Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
• Increased productivity by operating heavy machinery such as backhoes, bulldozers, and excavators for various construction projects.
• Work included site grading, home excavations, septic installs, etc.

• Operate Heavy equipment assosiated with excavating, such as: Dozers, Excavators, Payloader, etc..
• Installed Municipal Water, sewer and storm sewer utilities.
• Developed new subdivision lots, to include utility installs, roads and new home build sites