DOUGLAS NEWMAN

Seasoned sales professional with over 10 years diverse experience in account acquisition, development, retention and management. Substantial track record selling both tangible and intangible products. Accomplished goals by aggressively and intelligently approaching new prospects and enhancing relationships with existing clients. Focused on long-term customer satisfaction by selling with an eye to the future, monitoring clients’ changing needs, and communicating my ability to fulfill these needs.

• Leading sales professional in three unrelated industries.
• Ranked seventh out of 1300 agents in new automobile polices sold.
• Ranked in top 10 percent among Colorado agents in home insurance policies sold.
• Managed day-to-day operations for $3 million sales division.
• Exceeded annual sales projections by 180 percent.
• Effectively assisted clients with all forms of policy service, including resolution of claims, billing issues, and recommendations on enhanced coverages and affordability.
• Resolved problems with clients by responding promptly. Successful at collecting from delinquent accounts by effective use of an empathetic approach.
• Represented several leading corporations at trade shows locally and nationally.
• Initiated relationships with industry consultants and arranged memberships in trade organizations.
• Revamped marketing and proposal materials to enhance company image and streamline sales.
• Initiated networking partnerships with restaurant chains and food distributors.
• Initiated new accounts with local and national restaurant chains.
• Developed proposal forms and marketing materials that were eventually used company-wide.
• Leading producer for the first three directories in Denver and Colorado Springs, Colorado.
• Brought 70 new clients on board in Verizon’s inaugural directory in Denver, Colorado.
• Increased average monthly sales by 30 percent from first to second year in the Denver directory.
• Significantly increased customer base in Denver and Colorado Springs in 2004 and 2005.
• One of four representatives to earn prestigious achievement award in Denver in 2003 and 2004.
• Developed effective print and internet advertising programs for diverse array of businesses. A solid majority of my accounts renewed their print and internet programs, often increasing in size.
• Demonstrated leadership by helping colleagues develop effective presentations
• Member of team responsible for building the inaugural metro wide directory in Denver, Colorado, a market that previously had been served by four regional directories.
• Sold consultatively by analyzing each prospect’s specific wants and needs and tailoring presentations and proposals accordingly.
• Successfully renewed a solid percentage of assigned existing accounts in regional books and placed them in the Metro directory as well.
• Resolved problems with clients by responding promptly. Successfully collected from delinquent accounts through calmly empathizing with their situation.
• Showed consistent and marked improvement selling life and disability insurance.
• Developed numerous new accounts with major corporations and hospitals and successfully maintained existing company accounts.
• Recorded consistently high sales volume. 1997 sales: $1.4 million. Exceeded sales target by 40 percent.
• Major clients included Boeing, Columbia HCA, Navistar, Lipton Tea, Walker Muffler, American Museum of Natural History and numerous other hospitals and corporations.
• Developed an impeccable nationwide reputation for integrity and customer service.
• Assisted sales staff with frequent technical and pricing updates on Nortel equipment.
• Developed and implemented equipment purchasing and stocking policies.
• Demonstrated rigid self-discipline, reliability, punctuality and attention to detail.
• Hired by competition four times.