Douglas O'Connell
McAllen,TX
Summary
Dynamic Operations Manager with a proven track record at Texicano Dumpsters, excelling in project oversight and customer engagement. Expert in analytical problem-solving and strategic implementation, I enhanced operational efficiency and improved customer satisfaction through effective team management and proactive logistics coordination. Skilled in inventory management and equipment upkeep.
Overview
3
3
years of professional experience
Work History
Operations Manager
Texicano Dumpsters
04.2025 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and maintained relationships with external vendors and suppliers.
- Coordinated logistics for large-scale operations projects, ensuring timely procurement of resources and smooth transitions between phases.
- Improved customer satisfaction by addressing concerns promptly and implementing feedback-driven improvements.
Process Technician
Texas Instruments
07.2022 - 03.2024
- Supported an environment of safety through thorough knowledge of regulations, best practices, and consistent communication with team members regarding safe work habits.
- Troubleshot technical issues, implementing solutions to maintain a smooth production process.
- Trained new technicians in proper usage of equipment, safety protocols, and company procedures, ensuring a high level of competence across the team.
- Reduced downtime for maintenance by performing regular equipment inspections and preventative measures.
- Participated in root cause analysis efforts on process-related issues, offering expertise to identify solutions quickly and effectively.
Equipment Technician
Samsung Austin Semiconductor
03.2022 - 05.2022
- Enhanced production efficiency with thorough troubleshooting and repair of malfunctioning equipment.
- Troubleshot equipment failures and remedied problems to restore functionality.
- Leveraged strong problem-solving skills to quickly diagnose complex equipment issues and implement effective solutions.
- Maintained comprehensive documentation of equipment repairs, maintenance activities, and performance data for future reference.
- Reduced equipment downtime by implementing preventive maintenance schedules and procedures.
Education
No Degree - General Studies
South Texas College
Mcallen Tx06-2026
Certified Rehabilitation Therapy Technician - Rehabilitation Science
The College of Health Care Professions
TX11-2016
Skills
- Analytical problem-solving
- Collaborative team management
- Process management
- Customer engagement
- Strategic implementation
- Project oversight
- Inventory management
- Skilled in forklift operation
- Organized cargo handling
- Manual handling expertise
- Risk management in warehouse environments
- Equipment upkeep and repair
Languages
English
Spanish
Professional Working
Timeline
Operations Manager
Texicano Dumpsters
04.2025 - Current
Process Technician
Texas Instruments
07.2022 - 03.2024
Equipment Technician
Samsung Austin Semiconductor
03.2022 - 05.2022
No Degree - General Studies
South Texas College
Certified Rehabilitation Therapy Technician - Rehabilitation Science
The College of Health Care Professions
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