Douglas Pedraza

While at Reeds Jewelers My job was to primarily be responsible for creating a positive and memorable client experience while selling fine jewelry and timepieces. In this position you would act as a trusted advisor, building relationships with clients, understanding their needs, and guiding them through the selection process. They also contribute to the overall success of the store by meeting sales goals and collaborating with team members.

• Led team in achieving sales targets, enhancing overall store performance and customer satisfaction.
• Developed training programs for staff, improving product knowledge and customer engagement techniques.
• Analyzed inventory levels to optimize stock management, reducing excess inventory and minimizing stockouts.
• Implemented visual merchandising strategies to enhance product presentation and drive impulse purchases.