Douglas Pierce
Chelsea,MI
Summary
Professional production specialist with strong focus on team collaboration and achieving results. Skilled in overseeing production processes, optimizing workflows, and ensuring quality standards. Reliable and adaptable, effectively managing resources and fostering productive work environment. Expertise in safety protocols, inventory management, and process improvement.
Overview
16
16
years of professional experience
Work History
Production Supervisor
Charles River Laboratories
09.2017 - 11.2024
- Managing twenty production staff members, implementing cost saving, scheduling performances, working with the team to resolve conflicts, team building and staff mentorship
- Directly responsible for the promotion of ten staff members in the past two years, with two members being promoted to Team Leader and two members to supervisory positions
- Creating and amending Standard Operating Procedures (SOP), Training Modules, Work Instructions, and Attachments related to operational practices
- Involved in quality control
- Production Ambassador during FDA, OSHA, and client audits
- Monthly Key Performance Indicators (KPI) board and GEMBA walk presentations
- Management of creating and investigating of deviations, to include Compliance with Corrective and Preventive Actions (CAPA) and Effectiveness Checks using the Track Wise (TW) deviation management software
- Review work assigned to departmental employees to ensure accuracy and to ensure adherence to pertinent departmental policies, practices and SOPs, safety procedures and biosafety protocols
- Manage oversight for hiring and coaching staff, staff discipline, staff recognition, monitoring staff performance, and yearly evaluations
- Coordinate and schedule department activities through hands-on technical support, delegation of responsibility and authority to departmental subordinates
- Synchronize with departmental leaders in writing the Standard Operating Procedures, Project Records, and Current Good Manufacturing Practice (cGMP) that is implemented into the employees’ duties
- Partner with Human Resources and other departmental heads to address concerns and implement business solutions
Production Supervisor
Husqvarna Outdoor Products
08.2014 - 09.2017
- Supervised fifty-five team members and documented the acquisition and progression of required basic job skills
- Directed the daily inventory of parts needed for the supply chain using First-In-First-Out (FIFO) schedule
- Coached, counseled, and promoted team members based on their job performances
- Managed the staff annual performance evaluations
- Handled weekly payroll using Systems, Applications, and Products (SAP) daily entry
- Created and implemented work guideline documents for employees to ensure consistency based on the company vision and employee retention
- Reviewed and tracked daily procedures and inventory using Application System (AS400)
- Reported monthly Key Performance Indicators (KPI) results to Leadership
Assistant General Manager
Buffalo Wild WIngs
01.2009 - 08.2014
- Motivated, trained, and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual strengths.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
Education
Bachelor of Hospitality Management - Minor in Business Management
Eastern Michigan University
Skills
- Microsoft Office (Project, PowerPoint, Excel, Word)
- Adobe Acrobat
- Systems Applications and Products (SAP)
- Time Clock Plus (TCP)
- Track Wise (TW)
- Key Performance Indicators (KPI) Boards
- Six Sigma Certified
- Green Belt -8 years
- Yellow Belt - 9 years
- CDL – Class B - 20 years
- GEMBA Walk 6S
- Continuous improvement
- Production management
- Training and mentoring
- Production targets
- Staff management
- Schedule management
- Assembly and production
- Standard operating procedures (SOP)
- Manufacturing
Trainingandsoftwareproficiencies
- Microsoft Office (Project, Outlook, PowerPoint, Visio, Publisher, Access, Excel, Word)
- Adobe Acrobat
- Systems Applications and Products (SAP)
- Time Clock Plus (TCP)
- Track Wise (TW)
- Key Performance Indicators (KPI) Boards
- GEMBA Walk 6S
Timeline
Production Supervisor
Charles River Laboratories
09.2017 - 11.2024
Production Supervisor
Husqvarna Outdoor Products
08.2014 - 09.2017
Assistant General Manager
Buffalo Wild WIngs
01.2009 - 08.2014
Bachelor of Hospitality Management - Minor in Business Management
Eastern Michigan University
Similar Profiles
LAWRENCE SIBBALDLAWRENCE SIBBALD
Production Technician at Charles River LaboratoriesProduction Technician at Charles River Laboratories
Garrett SordelloGarrett Sordello
Supervisor Lab Sciences at Charles River LaboratoriesSupervisor Lab Sciences at Charles River Laboratories
Jill SpinneyJill Spinney
Interim Data Reviewer at Charles River LaboratoriesInterim Data Reviewer at Charles River Laboratories
Samuel JohnsonSamuel Johnson
Facilities Technician Lead at Charles River LaboratoriesFacilities Technician Lead at Charles River Laboratories
Sarah MunozSarah Munoz
Assistant Varsity Coach at Greenhills High SchoolAssistant Varsity Coach at Greenhills High School