Douglas Reece
Humble,TX
Summary
Dynamic professional with extensive experience as an Owner Operator at Expedited Haul & Freight, excelling in operations management and customer service. Proven track record in enhancing client satisfaction through effective communication and streamlined processes. Skilled in staff training and business planning, fostering a collaborative environment for success.
Overview
2026
2026
years of professional experience
Work History
Owner Operator
Expedited Haul & Frieght
Humble, TX
06.2020 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Personal Trainer
24 Hour Fitness
Houston, TX
06.2012 - 2020
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Implemented nutritional guidance alongside physical training plans, yielding more comprehensive results for clients'' overall wellbeing.
- Developed and implemented creative exercise programs to keep clients engaged and motivated.
- Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Developed healthy eating meal plans for clients to provide holistic approach.
- Educated clients on importance of proper nutrition to reach fitness objectives.
- Conducted comprehensive fitness assessments, setting realistic goals for each client''s unique needs and abilities.
- Collaborated with other fitness professionals to design effective cross-training programs.
- Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
- Expanded knowledge of industry trends by attending workshops and conferences, applying new techniques to client programs.
Recreational Therapist
Rolling Hills Hospital
Ada, OK
2004 - 01.2007
- Facilitated group therapy sessions, promoting social interaction and support among participants.
- Administered assessments to evaluate patient needs and determine appropriate therapeutic interventions, leading to more effective treatments.
- Developed personalized treatment plans for patients, resulting in increased overall satisfaction and progress towards goals.
- Educated family members on the benefits of recreational therapy, resulting in increased understanding and support for patient treatment plans.
- Documented patient progress and adjusted treatment plans accordingly, ensuring continued success in meeting therapeutic goals.
- Participated in case conferences with other healthcare professionals to discuss updates on patient progress and develop collaborative strategies.
- Organized community outings for patients, increasing their participation in social events and enhancing their sense of inclusion.
- Acted as a liaison between the recreational therapy department and other facility departments, ensuring seamless integration of services for optimal patient care.
- Improved patient engagement by incorporating a variety of recreational activities tailored to individual needs and interests.
Education
Masters And Sports Administration - Education
East Central University
Ada, OK05.2004
Skills
- Operations management
- Documentation and reporting
- Hiring
- Sales negotiation
- Staff training and development
- Business planning
Timeline
Owner Operator
Expedited Haul & Frieght
06.2020 - Current
Personal Trainer
24 Hour Fitness
06.2012 - 2020
Recreational Therapist
Rolling Hills Hospital
2004 - 01.2007
Masters And Sports Administration - Education
East Central University