Summary
Overview
Work History
Education
Skills
Timeline
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Douglas Rivera

San Antonio,TX

Summary

Professional plumbing expert with track record of maintaining high standards and delivering results. Proven ability to diagnose and resolve plumbing issues efficiently while ensuring safety and compliance. Known for exceptional teamwork and adaptability, thriving in collaborative environments and meeting evolving needs.

Diligent with strong foundation in plumbing systems and maintenance. Consistently recognized for troubleshooting complex issues and ensuring efficient repairs. Demonstrated expertise in pipe installation and repair, along with solid understanding of water and gas systems.

Dependable journeyman plumber dedicated team player and top performer consistently meeting project deadlines and budget goals. Knowledgeable about importance of quality work and preventive maintenance. Over 20 years of experience in residential and commercial plumbing.

Overview

20
20
years of professional experience

Work History

Journeyman Plumber

Goettl Plumbing Services
02.2017 - 02.2025
  • Assisted in installation and repair of plumbing systems under supervision.
  • Participated in team meetings to discuss project goals and progress updates.
  • Followed safety protocols while assisting with plumbing system inspections and maintenance tasks.
  • Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality workmanship.
  • Supported troubleshooting efforts for plumbing issues, ensuring efficient problem resolution.
  • Maintained cleanliness and organization of work area to promote safety standards.

Journeyman Plumber

All Pro Plumbing And Heating
02.2005 - 02.2017
  • Observed experienced plumbers to gain knowledge of best practices in plumbing installation.
  • Adapted quickly to new techniques and technologies in the plumbing field through hands-on training.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Selected type and size of piping required for each project.
  • Filled pipe systems with water and air to determine location of leaks.
  • Solved complex plumbing problems by leveraging extensive knowledge of tools, equipment, materials, and techniques used in the trade.
  • Reduced project costs by accurately estimating materials and labor required for plumbing installations and repairs.
  • Collaborated with contractors, architects, and engineers to ensure seamless integration of plumbing systems in new construction projects.
  • Measured, threaded, and cut materials to correct angles.
  • Delivered outstanding customer service by explaining complex technical terms in layman''s language while addressing client concerns and queries.
  • Minimized water damage during emergencies with rapid diagnosis and repair of leaks or burst pipes.
  • Preserved client property integrity while performing invasive procedures such as pipe replacement or re-routing through careful planning and execution.
  • Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
  • Improved system performance by conducting thorough inspections, preventative maintenance, and timely repairs on various plumbing systems.
  • Independently worked on projects, while offering process coordination and cooperation with other teams.
  • Inspected structures to avoid any obstruction and delays throughout project.
  • Contributed to team success in completing large-scale projects within tight deadlines without compromising quality standards.
  • Ensured compliance with local building codes and regulations through rigorous adherence to installation guidelines and permit requirements.
  • Optimized system efficiency through regular maintenance of water heaters, sump pumps, septic tanks, drain cleaning equipment among other devices involved in the plumbing process.
  • Managed job site hazards by accurately locating biohazards, low-grade radiation and chemicals.
  • Streamlined project completion with efficient scheduling, prioritizing tasks based on urgency and complexity.
  • Inspected sewers and piping systems to assess quality and condition.
  • Increased client retention through exceptional customer service, clear communication, and prompt response to service requests.
  • Offered guidance and training to junior team members.
  • Increased company revenue by upselling additional services, maintenance contracts, or equipment upgrades during routine service calls.
  • Achieved superior quality results by utilizing advanced tools and technologies in the plumbing industry, such as video inspection equipment and pipe relining techniques.
  • Secured rising mains and boiler piping to structural supports in new construction and remodeling projects.
  • Ensured accurate billing by keeping detailed records of time spent on jobs, materials used, services rendered, expenses incurred in performing assigned work tasks.
  • Attained high levels of customer satisfaction ratings by providing prompt after-sales support when needed.
  • Obtained precise results by performing accurate hydrotesting.
  • Enhanced customer satisfaction by swiftly identifying and resolving plumbing issues in residential and commercial properties.
  • Repaired plumbing systems, components, and equipment.
  • Complied with state plumbing codes throughout duration of each project.

Education

High School Diploma -

West Campus High School
San Antonio, TX
06-1989

Skills

  • Gas line installation
  • Plumbing tools usage
  • Pipe soldering
  • Blueprint reading
  • Pipe threading
  • Water heater installation
  • Plumbing repairs
  • Pipefitting procedures

Timeline

Journeyman Plumber

Goettl Plumbing Services
02.2017 - 02.2025

Journeyman Plumber

All Pro Plumbing And Heating
02.2005 - 02.2017

High School Diploma -

West Campus High School