Douglas Rutschilling
Results-driven individual with strong problem-solving skills and a commitment to maintaining high-quality standards. Experienced in managing production flow and quality checks, ensuring efficiency and safety in the workplace.
Detail-oriented professional with extensive experience in quality assurance and operational leadership. Known for strong problem-solving and team collaboration skills, consistently driving quality improvements and compliance with industry standards.
Work History
Line Operator
10 Months- Operated machinery to ensure efficient production flow and meet daily targets.
- Conducted quality checks on finished products to maintain high standards.
- Collaborated with team members to troubleshoot operational issues quickly.
- Maintained a clean and organized workspace to promote safety and efficiency.
Quality Coordinator
3 Years 4 Months- Conducted regular audits to identify process inefficiencies and implemented corrective actions for continuous improvement.
- Collaborated with cross-functional teams to troubleshoot quality-related issues and drive resolution initiatives.
- Coordinated quality assurance processes, ensuring compliance with industry standards and customer specifications.
- Developed and maintained quality documentation, including procedures, work instructions, and training materials.
Customer Service Representative
15 YearsThirteen years of inventory management experience across warehouse and manufacturing. Managed steel inventory for Honda as tier one supplier, overseeing production forecasting, stock control, and aligning facility production hours with customer demand.
Resolved customer inquiries through effective communication and problem-solving techniques.
Trained new staff on company policies, procedures, and best practices for customer service excellence.