Douglas Ryerson-Cox
Dedicated Pump Technician with extensive experience at Hydrosource, skilled in troubleshooting and repairing pumps. Proven ability to deliver exceptional customer service while ensuring safety and efficiency in the field. Certified in pump rebuilds, I excel in client relationship management and effectively lead teams to resolve complex issues promptly. I also have 6 years of experience at Crossroads Utility Services leading teams in a safe manner and always making sure the job got completed. No job is too big, and safety always comes first.
Work History
Pump Technician
8 Months- Inspected pump assemblies for wear, leaks, and alignment issues.
- Disassembled components for cleaning, repair, and replacement.
- Reassembled pumps using hand tools, gauges, and torque specifications.
- Performed routine preventive maintenance on centrifugal and submersible pumps.
- Have to talk to customers on a daily basis and uphold a very professional manner, great customer service
- I have to troubleshoot pumps and electrical panels, checking for continuity, amperage, having to meg and ohm pumps and power supply cables.
Field Service Technician
6 Years 1 Month- Inspected utility meters and service connections to verify accuracy and identify field issues.
- Installed, disconnected, and reconnected residential and commercial utility services following dispatch instructions.
- Troubleshot water meters, and septic systems of all sizes.
- Had to respond to emergency calls at all hours of the day to ensure safety of community and be able to repair any issues in a timely manner
- led teams and operated machinery, ensured safety of all people on my jobsite
- Documented work orders, service findings, and account updates in handheld and mobile systems.
Education
GED
Skills
Accomplishments
have thrived at every job and moved very quickly up the ranks.
great working with others and on my own, am skilled in troubleshooting and diagnosing problems in the field in any weather conditions. great customer service and positive interactions.
Certification
confined space safety training
trench safety
lvl.1 Eone pump technition
lvl.2 Eone pump technition