Douglas Santos

• Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
• Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
• Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
• Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
• Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
• Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
• Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
• Ensured compliance with federal/state laws regulating real estate transactions.
• Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
• Compared recently sold area properties to determine competitive market prices.
• Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
• Mentored new agents, providing valuable guidance on industry best practices and strategies for success in the real estate market.
• Improved office efficiency by implementing streamlined systems for managing appointments, tracking leads, and organizing paperwork related to property transactions.

• Coordinated appointments to show marketed properties.
• Supported agents in managing multiple transactions simultaneously, ensuring deadlines were met consistently.
• Contributed to the positive reputation of real estate agency by consistently delivering outstanding customer service experiences for clients.
• Contributed to successful marketing campaigns by creating visually appealing promotional materials for properties and open houses.
• Demonstrated strong attention to detail when proofreading contracts, ensuring accuracy and completeness before submission.
• Coordinated leads management with various CRM software to improve efficiency with prioritized prospects.
• Implemented strategies to optimize successful closing of real estate transactions.
• Reduced time spent on scheduling conflicts using advanced organizational skills to manage multiple calendars efficiently.
• Boosted team productivity with effective calendar management for appointments, showings, closings, and meetings.
• Expedited contract negotiations by acting as a liaison between agents, clients, attorneys, and other parties involved in the transaction.
• Increased client base by actively participating in networking events and generating leads through social media platforms.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Managed filing system, entered data and completed other clerical tasks.
• Assisted coworkers and staff members with special tasks on daily basis.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.

Work authorization expired during this time, worked for instacart for the rest of 2015 until I was able to renew and start real estate courses in 2016.