Summary
Overview
Work History
Education
Skills
Timeline
Generic

Douglas Schur

Peekskill,NY

Summary

During my career at Verizon as a service technician, I developed a wide variety of skills. I installed and repaired numerous kinds of equipment and managed several large projects over the years. Much of this work allowed me to deal directly with customers and develop effective communication skills as well as problem solving and effective team work.


I later became a business owner of a small franchised fitness studio. I was responsible for opening and growing it's first new location. I oversaw all aspects of the business, including hiring, training, marketing, client relations, and managing all of the day to day business operations.


My experience has shown that I have leadership abilities, a willingness to learn, communication skills, and the tools to succeed. I look forward to bringing all of this to my next endeavor.



Overview

35
35
years of professional experience

Work History

Owner

Pure Physique
01.2019 - 02.2025
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.

Service Technician

Verizon
04.1990 - 06.2020
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.

Personal Trainer

Pure Physique
05.2016 - 01.2019
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Designed specific workout systems for individual clients based on performance ability.
  • Demonstrated proper technique for exercises to avoid injuries.

Education

Associate of Applied Science - Computer Science

Westchester Community College
Valhalla, NY
05-1990

Skills

  • Small business operations
  • Work with minimal supervision
  • Installation and repair
  • Valid Driver's license
  • Punctual and reliable
  • Troubleshooting skills
  • Flexible and adaptable
  • Professional and courteous
  • Teamwork and collaboration

Timeline

Owner

Pure Physique
01.2019 - 02.2025

Personal Trainer

Pure Physique
05.2016 - 01.2019

Service Technician

Verizon
04.1990 - 06.2020

Associate of Applied Science - Computer Science

Westchester Community College

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