Summary
Overview
Work History
Education
Skills
Bass Guitarist, Sports Enthusiast
Timeline
Generic

Douglas Sessoms

Wilson,NC

Summary

With over 25 years of experience in the manufacturing industry, as a passionate and dedicated trainer and quality specialist who strived to deliver high-quality products and services to customers. I am currently pursuing a certificate in software development at North Carolina State University, where I am learning new skills and technologies to enhance my capabilities and career prospects. I am motivated and have worked for the past 24 years in various roles, at my previous company, where I have contributed to the improvement of processes, performance, and communication across different departments and teams.

As a department trainer at Ardagh Group, I facilitated and performed training for forming employees in coordination with management, ensuring that they learned how to do each job effectively and in accordance with existing rules and procedures. I was responsible for the quality and effectiveness of the training delivered within the department, and I provided appropriate feedback, training assessments, and job performance evaluations. I also maintained all training records, skill matrices, files, training materials, and training databases using MS Office, INTELEX, and other digital systems. I used my excellent verbal and written communication skills, as well as my good organization skills, to communicate clearly and document operational procedures, workflows, and best practices.

Overview

24
24
years of professional experience

Work History

Department Trainer

Ardagh Group
09.2021 - 06.2023
  • Prepared and updated training handouts, manuals and digital tutorials.
  • Produced detailed training reports to comprehensively assess employee performance.
  • Supported and coached employees as part of successful training initiatives.
  • Conducted regular evaluations of employee knowledge and skills, adjusting training strategies to close gaps.
  • Tracked employees before, during and after training to verify attainment of training objectives.
  • Provided coaching and mentoring to employees.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Established and maintained quality control standards.

Process Specialist

Ardagh Group
06.2017 - 08.2021
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
  • Monitored and reported on process performance to verify compliance with established standards.
  • Reviewed customer requirements to ensure accuracy of product specifications.
  • Documented operational procedures, workflows and best practices.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Journeyman Upkeep

Ardagh Group
06.2014 - 06.2017
  • Understood and followed oral and written directions.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed day-to-day duties accurately and efficiently.
  • Performed periodic maintenance on machinery such as oiling and replacing worn parts.
  • Documented daily production data and submitted accurate time logs to keep management up-to- date
  • Strengthened communication skills through regular interactions with others.

Machine Operator

Ardagh Group
06.2001 - 06.2017
  • Operated multiple machine production lines while adhering ro all safety protocols.
  • Ensured that all required documents were properly filled out prior to beginning and ending each job.
  • Measured and weighed items to meet quality standards and prevent waste.

Back Up Supervisor/Selector

Ardagh Group
08.1999 - 08.2001
  • Coordinated employee schedules according to shift changes and availability.
  • Directed and supervised team of 20 plus employees in daily operations.
  • Maintained positive working relationship with fellow staff and management.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.

Education

Bachelor of Science - Computer Science

North Carolina A & T State University
Greensboro, NC

Software Development

North Carolina State University
Raleigh, NC
06.2024

Skills

  • MS Office(INTELEX Excel Word PowerPoint and Outlook/Email)
  • Excellent verbal and written communication skills
  • Good organization skills
  • JavaScript
  • HTML
  • Cascading Style Sheets (CSS)
  • CSS Frameworks

Bass Guitarist, Sports Enthusiast

I love playing and practicing on my bass guitar as well as watching sports such as football, basketball and baseball. I also enjoy working out and weight lifting.

Timeline

Department Trainer

Ardagh Group
09.2021 - 06.2023

Process Specialist

Ardagh Group
06.2017 - 08.2021

Journeyman Upkeep

Ardagh Group
06.2014 - 06.2017

Machine Operator

Ardagh Group
06.2001 - 06.2017

Back Up Supervisor/Selector

Ardagh Group
08.1999 - 08.2001

Bachelor of Science - Computer Science

North Carolina A & T State University

Software Development

North Carolina State University
Douglas Sessoms