Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Douglas Sherman

Willoughby,OH

Summary

Dynamic Ultrasound Machine Specialist with fifteen years of proven expertise in ultrasound system diagnostic testing and exceptional problem-solving skills, honed at US Ultrasound. Excelled in Ultrasound and Trophon hardware repair, software installation, and preventative maintenance significantly enhancing system reliability. Skilled in providing top-notch client support, ensuring operational excellence in fast-paced environments.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Ultrasound Machine Specialist

US Ultrasound
04.2010 - Current
  • Troubleshoot and repair hardware, software and network issues on diagnostic imaging ultrasound systems and Nanosonics Trophon Units
  • Create and maintain records of client system information and backups
  • Provide phone support and coordinate service calls with clients
  • Proficient with GE Vivid, Logiq and Voluson console and portable systems
  • Proficient with Philips Epiq, Affiniti and CX50 console and portable systems
  • Experience with Siemens and mindray ultrasound systems
  • Proficient with Nanosonics Trophon EPR
  • Experience with Nanosonics Trophon 2

Technical Service Desk Analyst

National City Bank
02.2008 - 04.2010
  • Responded to 30 to 50 daily user operational issues with desktop computers, laptops and mobile electronic devices resolving common user concerns or escalating problems to specialist team members when needed

Education

Certification Training

Tech Skills
Independence, OH
03-2008

High School Diploma -

Cardinal High School
Middlefield, OH
06-1999

Skills

  • Ultrasound system diagnostic testing
  • Parts replacement
  • Hardware repair
  • Software installation
  • Wired and wireless networking
  • Preventative maintenance
  • Trophon system diagnostic testing
  • PCB component soldering

Certification

  • CompTIA and Microsoft Certifications
  • A+ Certification
  • NET+ Certification
  • MCP Certified

Timeline

Ultrasound Machine Specialist

US Ultrasound
04.2010 - Current

Technical Service Desk Analyst

National City Bank
02.2008 - 04.2010

Certification Training

Tech Skills

High School Diploma -

Cardinal High School
Douglas Sherman
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