Douglas Sherman
Willoughby,OH
Summary
Dynamic Ultrasound Machine Specialist with fifteen years of proven expertise in ultrasound system diagnostic testing and exceptional problem-solving skills, honed at US Ultrasound. Excelled in Ultrasound and Trophon hardware repair, software installation, and preventative maintenance significantly enhancing system reliability. Skilled in providing top-notch client support, ensuring operational excellence in fast-paced environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Ultrasound Machine Specialist
US Ultrasound
04.2010 - Current
- Troubleshoot and repair hardware, software and network issues on diagnostic imaging ultrasound systems and Nanosonics Trophon Units
- Create and maintain records of client system information and backups
- Provide phone support and coordinate service calls with clients
- Proficient with GE Vivid, Logiq and Voluson console and portable systems
- Proficient with Philips Epiq, Affiniti and CX50 console and portable systems
- Experience with Siemens and mindray ultrasound systems
- Proficient with Nanosonics Trophon EPR
- Experience with Nanosonics Trophon 2
Technical Service Desk Analyst
National City Bank
02.2008 - 04.2010
- Responded to 30 to 50 daily user operational issues with desktop computers, laptops and mobile electronic devices resolving common user concerns or escalating problems to specialist team members when needed
Education
Certification Training
Tech Skills
Independence, OH03-2008
High School Diploma -
Cardinal High School
Middlefield, OH06-1999
Skills
- Ultrasound system diagnostic testing
- Parts replacement
- Hardware repair
- Software installation
- Wired and wireless networking
- Preventative maintenance
- Trophon system diagnostic testing
- PCB component soldering
Certification
- CompTIA and Microsoft Certifications
- A+ Certification
- NET+ Certification
- MCP Certified
Timeline
Ultrasound Machine Specialist
US Ultrasound
04.2010 - Current
Technical Service Desk Analyst
National City Bank
02.2008 - 04.2010
Certification Training
Tech Skills
High School Diploma -
Cardinal High School
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