I have always enjoyed working in the Quality field Its always changes and there is always something different to inspect I love to help others succeed its the best feeling when they accomplish there goals
Douglas Spigles
Berry,KY
Summary
Experienced with quality assurance and process optimization. Utilizes knowledge of quality standards and process and procedures to ensure that the goal is met each day.
Overview
9
9
years of professional experience
Work History
Supervisor
ISS
08.2022 - Current
- Mentored team leaders and the new supervisors in their career development, sharing knowledge from the past couple years of experience in the field.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions and corrective actions to meet PPH and having enough parts certified and ready to support the lines
- Evaluated customer needs and feedback to determine how much of which product needed to be sorted and passed the information down to the Team leader to ensure it would be followed.
- Carried a Radio to keep in touch with the Line Supervisor and the fork truck driver so we know what needed to be sorted or what needs to be placed in overflow in which order to be completed to not shut down the lines
- Updated Excel work sheets on performance of the inspectors and sent the manning(attendance) that's also done on excel to the ISS Office through email.
- Updated Excel on who was trained on which open job.
- Every hour Walk around and check on each inspector and initial the paperwork at the time i was present to ensure they are follow correct Procedures and Process
- Spoke with the QE Daily to see if there was new jobs available to sort or current open sorts that needed to be closed.
- Reviewed Inventory that was turned in from the team leader to ensure had enough product. If no team leader was present i covered both job duties as expected.
- Held a daily meeting at start of shift to go over any new changes that happened on the other shifts like a new job or any issues.
- Went over weekly Training Documents with the crew each monday
- Made an overtime sheet to cover other shifts or weekends for the inspectors as needed.
- Performed Audits on team leaders and inspectors and vision test.
- Reviewed the Work instructions of the team leaders as the wrote them, made any adjustments as needed. Also Wrote my Own Work Instructions.
- Kept my manager updated on any issues or concerns reporting to her Daily.
- Reviewed the Defects that the Inspectors found to determine if they was actual defects.
- Took pictures of the defects and forward them to the QE and customers as Requested
- Talked with the incoming supervisor about anything new or any issues or changed then at the end of the shift, Review all paperwork and time sheets turned in by the inspectors and team leader to ensure all information is correct. Scanned the paperwork on PC and named and forwarded to the office. Placed paperwork in correct files once completed.
Team Leader
ISS
01.2022 - 05.2022
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Held Daily Meetings with inspectors went of any issues from the day before any goals that we needed to meet and what was the hot parts that the team needed to mainly focus on getting completed to support the DANA Lines.
- Went through the building writing the inventory of parts in house that needed to be inspected and the parts that was already ISS certified.
- met with the 5 different line supervisors/ Team Leaders to see what parts they was planning on to run to ensure we had certified parts ready.
- helped the inspector sort hot parts to keep the line running.
- Did Daily Audits on the inspectors to ensure that they are inspecting the parts correctly.
- End of Shift Checked each sort log from every inspector to ensure the totals was correct then sighed
- Presented the paperwork to the supervisor for further review
- Kept in contact the with line supervisors through using a radio
- Wrote the Work Instructions for new sort jobs that open and closed jobs that needed to closed per the customer
Inspector in Quality Assurance and Quality Control
ISS ( Hamilton Ryker)
08.2021 - 12.2021
- Inspected Ford Auto Parts inside of Dana.
- Recorded All Findings and Defects On Sort log. Placed a Paint Mark on acceptable parts and Placed a filled out Reject Tags on defective parts.
- Reviewed the JTS Job Training Books Daily and Sighed it stating i understood the process and procedures of the sort or task at hand.
- If i found any defects or findings i would report it to the team leader Immediately.
- End of shift reviewed all sort sheets before turning them into the team lead or supervisor.
Powder Coater
EZ Pack
03.2021 - 08.2021
- Safely operated industrial powder coating guns to cover the metal products.
- Used as spacesuit and air supply to go inside the room to powder coat
- Conducted quality control inspections on completed work, ensuring that all jobs met or exceeded client expectations releasing to the next group to apply a different paint.
Ground Worker
Legacy
07.2017 - 12.2018
- Followed Detailed Sheets to place the correct items into boxes. Tape the Items up and place the correct Shipping Labels on boxes.
- Unloaded semi truck trailers with a conveyor belt, safely handling each package to ensure the items inside would not be damaged and kept the conveyor full to decrease downtime.
- Maintained the work area with 5s
- Before Placing the items in the boxes to be shipped always inspected them for any damage and reported the Damaged goods to the line leads.
Team Leader
Global SQ
05.2017 - 11.2017
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Set performance expectations for the team, monitored the team through out the shift by checking on each inspector every hour and providing constructive feedback as needed, Reporting any issues or concerns to the Supervisor.
- Preformed Red Rabbits on inspectors to ensure they are actually checking the parts.
- Using a White Board placing inspectors where i thought they would best preform and cross training.
- Participating during the daily meeting if i had any issues from the day before to go over with my team.
- Created Work instructions if my area received a new project to sort.
- Took the inspector our and trained them on the sort and go over the safety concerns in the area,
Inspector
Global SQ (PeopleLink)
05.2016 - 05.2017
- Filled out the inspection paperwork as preforming the checks on the required parts.
- Examined products for imperfections and defects.
- Followed standard operating procedures for inspections and recorded it as if it was acceptable or what it was rejected for on the work sheet.
- Inspected and examined auto parts and finished vehicles for defects and wear to verify conformance with work book, diagrams, specifications.
- Worked on the line with the line workers to insure that they never ran defected parts to cause downtime
- Marked the Acceptable part with a yellow pencil if it was acceptable and placed a reject tag on the part if it was a reject.
Industrial Cleaner
Macallen
08.2015 - 05.2016
- Improved employee health and productivity with routine sanitization of workspaces.
- Kept people pathways clear of safety hazards and spills with regular checks and attention to the assigned areas.
- Responded immediately to calls from the management team to clean up spills and wet floors.
- Demonstrated adaptability in learning new techniques for handling specialized cleaning equipment or chemicals when required.
- Implemented effective time management strategies to complete assigned tasks efficiently and accurately.
- Contributed to environmental sustainability efforts through responsible disposal of hazardous waste materials in proper bins.
Education
High School Diploma -
Harrison County High School
Harrision05-2015
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Strategic planning
- Inventory control
- Process monitoring and improvement
- Inventory oversight
- Quality control
- Documentation and reporting
Interests
Timeline
Supervisor
ISS
08.2022 - Current
Team Leader
ISS
01.2022 - 05.2022
Inspector in Quality Assurance and Quality Control
ISS ( Hamilton Ryker)
08.2021 - 12.2021
Powder Coater
EZ Pack
03.2021 - 08.2021
Ground Worker
Legacy
07.2017 - 12.2018
Team Leader
Global SQ
05.2017 - 11.2017
Inspector
Global SQ (PeopleLink)
05.2016 - 05.2017
Industrial Cleaner
Macallen
08.2015 - 05.2016
High School Diploma -
Harrison County High School
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