Douglas Thompson
Ann Arbor,MI
Summary
Facilities management professional with strong expertise in overseeing building operations and maintenance. Known for effective team collaboration and adaptability to evolving needs. Skilled in vendor management, safety compliance, and budget oversight, ensuring optimal facility performance and reliability. Adept at driving results and fostering productive work environment.
Overview
10
10
years of professional experience
Work History
Facilities Supervisor
City of Ann Arbor
07.2023 - Current
- Oversee daily operations and maintenance of 660,000 square feet of City owned buildings
- Monitor and maintain an annual budget of over 1.5 million dollars
- Manage a work order system covering buildings City wide
- Collaborated with cross-functional teams to support company-wide initiatives and improve overall productivity.
- Worked within budget guidelines to accomplish routine repairs, maintenance and special projects.
Custodial Services Supervisor
University of Michigan
01.2017 - 07.2023
- Improved facility cleanliness by implementing efficient custodial procedures and team management strategies.
- Implemented preventative maintenance programs to extend the life of equipment, ultimately saving on repair expenses.
- Championed staff development by offering regular performance feedback, coaching, and opportunities for professional growth in the custodial field.
- Promoted sustainability initiatives within the department, implementing green cleaning practices and reducing overall environmental impact.
Environmental Services Supervisor
Michigan Medicine
03.2015 - 01.2017
- Mentored new employees in proper techniques for cleaning, sanitizing, and maintaining facilities according to company guidelines.
- Established strong relationships with clients by promptly addressing their concerns related to service levels or operational issues.
- Conducted thorough inspections to ensure compliance with local, state, and federal regulations pertaining to environmental health and safety.
- Supervised and directed daily work of team of [Number] sanitation personnel.
Education
Advanced Certificate - Management, Human Resources
Washtenaw Community College
Ann Arbor, MISkills
- Building Automation Systems
- Budget planning
- Communication
- Problem-solving
- Work order management
- Maintenance scheduling
- Building operations
- Facilities management
- HVAC systems
- Expenses management
- Plumbing systems
- Maintenance
Communication Skills
Direct communication with City stakeholders, including the Mayor, City Administrator, City Council, and Public Works Directors.
Leadership Experience
Ann Arbor/Ypsilanti Regional Chamber of Commerce - A2Y Leadership Graduate
Timeline
Facilities Supervisor
City of Ann Arbor
07.2023 - Current
Custodial Services Supervisor
University of Michigan
01.2017 - 07.2023
Environmental Services Supervisor
Michigan Medicine
03.2015 - 01.2017
Advanced Certificate - Management, Human Resources
Washtenaw Community College
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