Douglas Timm
Rochester,MN
Summary
Dedicated and detail-oriented Quality Supervisor with a strong background in ensuring adherence to quality standards and driving continuous improvement. Skilled in conducting inspections, implementing corrective actions, and leading cross-functional teams to achieve optimal product quality. Proven track record in analyzing data, identifying trends, and implementing effective quality control processes. Adept at collaborating with stakeholders to drive efficiency, reduce defects, and enhance customer satisfaction. Committed to maintaining compliance with industry regulations and delivering exceptional results.
Overview
10
10
years of professional experience
Work History
Quality Control Supervisor
Henkel
11.2022 - Current
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
- Collaborated cross-functionally with supervisors from departments such as Operations and Engineering to coordinate effective solutions to systemic problems, resulting in direct reductions in error and rework rates.
- Developed and initiated standards and methods to fully inspect, test and evaluate materials and completed work in adhesives industry settings.
- Maintained current lab equipment as well as point of contact for qualification of new equipment prior to use.
- Provided measurement system analysis on applicable testing equipment on rotating schedule for plant.
- Reported on short- and long-term trends in production to help management make proactive decisions.
- Trained personnel in proper sampling techniques, raw materials testing protocols and finished product inspection and testing strategies.
Quality Engineer
Henkel
06.2021 - 11.2022
- Managed and lead customer complaint investigations pertaining to Gap Fill Liquids Cell globally
- Lead reduction of customer complaint in Liquids cell by over 50%
- Performed root cause analysis with problem solving tools including but not limited to: 5-why, Ishikawa, Fishbone, and 8D.
- Supported internal Quality Management System (ISO9001/TS16949)
- Collaborated with other departments to ensure quality standards are met throughout plant.
- Participated in audits to ensure quality expectations are met.
- Maintained up-to-date knowledge of technical development and trends in field of expertise.
- Executed engineering processes that ensured quality product is manufactured and delivered
- Engaged and participated in CQI projects to improve QMS
Quality Technician
Henkel
10.2019 - 06.2021
- Responsible for analyzing gap fill and gap pad products regarding viscosity, color, hardness, containments, etc.
- Ensure all quality aspects throughout manufacturing process are followed as well as creating NCMRS for rejected batches
- Collaborate with other departments to ensure quality standards are met
- Aid in investigation of customer complaints with analytical and knowledgeable communication with team members regarding findings.
- Assist in quality activities such as raw material testing, OGP troubleshooting, 5S of lab areas specified investigation testing, etc
Onsite Specialist
Stryker
10.2018 - 10.2019
- Collaborated with team members at account to ensure proper function of all equipment during cases in O.R.
- Assisted with all troubleshooting of Stryker Endoscopy/Sports Medicine equipment in OR and maintained all applicable equipment that was available to staff at account.
- Provided advanced support for all Stryker endoscopy, communication and sports medicine products at account.
BioProcess Associate II
AveXis
02.2018 - 09.2018
- Assisted with organizing, running, and sustaining manufacturing operations process at plant/site with assistance from material management.
- Collaborated with senior staff to aid in completion of tasks such as sample submission, filter integrity testing, bioreactor levels check, adhering to aseptic technique and cGMP standards.
Aseptic Process Mentor
Fresinius Kabi
06.2017 - 02.2018
- Performed daily aseptic processing personnel audits during drug filling and lyophilization
- Supervised aseptic processing personnel to ensure continual compliance to SOPs and quality.
- Trained all personnel associated with Aseptic Core in gowning, microbiology, aseptic techniques, among other courses deemed notable.
Quality Control Technician
Luxco Inc.
07.2014 - 05.2017
- Analyzed batch samples with beverage tests regarding distillations, proof checks, pH, turbidity, etc.
- Insured quality aspects were implemented and enforced throughout production plant, including implantation of weekly quality audits.
- Assisted on implementation of raw material inspection department of quality control where collaboration with multiple department managers for accurate shipment amounts as well as proper procedures were being followed.
Education
Master of Science - Biology
Southern Illinois University Edwardsville
Edwardsville, IL05.2017
Bachelor of Science - Biology
Southern Illinois University Edwardsville
Edwardsville, IL08.2014
Skills
- Technical Support
- Measurement System Analysis
- Measurement Techniques
- Quality Management Systems
- Project Management
- Data Interpretation
- Root Cause Problem Solving
- Team Collaboration
- Critical Thinking
- Team Leadership
- Management of Change (MOC)
- Decision-Making
Timeline
Quality Control Supervisor
Henkel
11.2022 - Current
Quality Engineer
Henkel
06.2021 - 11.2022
Quality Technician
Henkel
10.2019 - 06.2021
Onsite Specialist
Stryker
10.2018 - 10.2019
BioProcess Associate II
AveXis
02.2018 - 09.2018
Aseptic Process Mentor
Fresinius Kabi
06.2017 - 02.2018
Quality Control Technician
Luxco Inc.
07.2014 - 05.2017
Master of Science - Biology
Southern Illinois University Edwardsville
Bachelor of Science - Biology
Southern Illinois University Edwardsville