Summary
Overview
Work History
Education
Skills
Accomplishments
Community Service
Qualification Summary
Timeline
Generic
Douglas Tyrone Jones

Douglas Tyrone Jones

Washington,DC

Summary

To bring to your organization dedication, responsibility, and good work ethic, combined with a thirst to utilize my talent, skills, and abilities, along with an eagerness to learn and grow with this agency.

Overview

32
32
years of professional experience

Work History

Uber
08.2013 - Current
  • Pick-up guests and passengers and drop them off to their required destinations. Assist passengers in embarking and disembarking, loading and unloading luggage. Choose best routes to destinations by using maps and GPS.

Residential Aide

Job Corps of America
07.2013 - Current
  • Provide proper and positive guidance to youth ages 16-24 in both secondary and college on-site residential dormitory settings. Direct both individual and group activities and resolve issues when presented in accordance with DOL mandates and guidelines. Ensure the safety of participants and help to eliminate any distractions to support successful academic and skills based training. Maintain facility records, assign rooms and complete intake process to assess program participants’ career goals, academic standing and readiness, while assisted with overall matriculation and educational plans. Determine need for maintenance, order supplies and enforce site safety requirements for both colleagues and program participants. Perform other duties as assigned or needed that are not always quantified in data but in positive outcomes. Routinely, provide case notes, secure wrap around services and follow up.

Route Sales Driver

Gold Crust Bakery
10.2009 - 07.2013
  • Responsibilities include ordering, loading, and selling bakery products to grocery stores, restaurants, and other businesses. Involved in pre-post trip inspection. Maintained inspection and safety of cargo, performed duties in accordance with Company policies and procedures. Complied with Federal, State and Local regulations.

Route Salesmen

Ottenberg’s Bakery
06.1998 - 07.2009
  • Delivered baked products to customers while providing a high level of customer care. Maintained excellent customer relations by providing consistent on time delivery and value based promotional selling. Serve as the primary interface with the customer as well as accountable for customer retention and new accounts. Anticipated customer needs and work with Supply Chain to order products for delivery. Performed physical tasks and used commercial vehicles to deliver products to multiple scheduled customers within a defined area. Involved in pre-post trip inspection. Maintained inspection and safety of cargo, performed duties in accordance with Company policies and procedures. Complied with Federal, State and Local regulations.

Security Officer

Burns International Security
06.1994 - 08.1998
  • Enforced procedural rules and regulations in accordance with site mandates. Ensured the personal safety of staff, victors and property Maintained working knowledge of the locations of various departments, buildings, access routes and admitting requirements. Patrolled assigned areas while checking for suspicious occurrences, and enforced parking rules and regulations. Responded to and investigated situations reported to control room. Maintained direct contact with local authorities to investigate security violations that required intervention. Checked ID card of visitors and employees entering the facility. Refused visitors that were unable to show proper identification, authorization or cause for being admitted. Provided information and directions. Maintained current logs and records of occurrences, completed necessary paperwork by logging and retrieving information electronically.

Assistant Sales Manager

Athletic House
05.1994 - 06.1998
  • Acted as Sales Manager in the Business Development and Outreach areas, ensuring optimal store operations. Ensured that sales and service objectives were achieved as measured by performance to previous year and plan, average dollar sale, units per transaction, conversion rate, and net promoter scores. Responsible for maintaining legendary levels of customer service. Ensured that operational disciplines were established and maintained and passed stores audit standards. Provided coaching and feedback to inspire superior performance. Maximized sales and customer satisfaction by executing and maintaining merchandise presentation direction. Ensured that sites were neat and clean, safe and comfortable to shop. Conducted monthly accountability reporting to Store Manager/Owner.

Camp Unit Leader

Family and Child Service/Camp Moss Hollow
06.1993 - 06.1994
  • Supported the Family and Child Service Programs by working as a Unit Group , Leader while responsible for the safety of children from the ages of 8-16. I worked alongside 4 group counselors in which I had to supervise. Daily activities consisted of life skills, dinner dates, talents shows, fashion shows, arts and crafts, camping skills, visits to the nature center as well as physical activities that consisted of Basketball, football, swimming, canoeing, hiking and everyone participated in overnight camping where every expressed in writing what they wanted to achieve in their lives.

Education

Political Science

University of Oklahoma
Norman, Oklahoma
08.1989

Associates Degree - Political Science

Hutchinson Community College
Hutchinson, Kansas
06.1987

HS Diploma - General Studies

Dunbar SHS
Washington, DC
06.1984

Skills

  • Patient care
  • Safety awareness
  • Professional boundaries
  • Emotional support

Accomplishments

  • Men’s Basketball
  • Dunbar SHS, Washington, DC: All-Metro and Parade All American, 1984;
  • Hutchinson: First Team All American NJCAA, 1987.

Community Service

Community Activist/Mentor, 1988, Present, Established history and wealth of knowledge in grassroots and established community outreach programs in conjunction with Department of Parks and Recreation, ANC, Greenleaf Community programs for at risk youth, families and the elderly.

Qualification Summary

  • As an Assistant Basketball coach with both DCPS & AAU and Job Corps of America Residential Aide, I have effectively interacted with and mentored District youth ages 12-21 in both one on one and group settings in the areas of basketball, career pathways, educational goals and life skills.
  • Over 10 years’ experience in Route Sales & Delivery. Consistently maintained compliance with applicable Department of Transportation, Federal and State regulatory requirements. Excellent record of revenue improvement and quality performance in delivery operations, driving skills and knowledge of traffic laws. Accurate sense of direction and comprehensive visual memory.

Timeline

Uber
08.2013 - Current

Residential Aide

Job Corps of America
07.2013 - Current

Route Sales Driver

Gold Crust Bakery
10.2009 - 07.2013

Route Salesmen

Ottenberg’s Bakery
06.1998 - 07.2009

Security Officer

Burns International Security
06.1994 - 08.1998

Assistant Sales Manager

Athletic House
05.1994 - 06.1998

Camp Unit Leader

Family and Child Service/Camp Moss Hollow
06.1993 - 06.1994

Political Science

University of Oklahoma

Associates Degree - Political Science

Hutchinson Community College

HS Diploma - General Studies

Dunbar SHS

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