Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
CustomerServiceRepresentative
Douglas Vance Karup

Douglas Vance Karup

Inverness,FL

Summary

Ambitious and articulate Social Media Marketer with recent studies and certifications in Inbound Social Media Marketing Strategies. Enthusiastic about growing professional strengths and contributing to overall organizational success of the fortuitous business enterprise. Passionate about combining strategy and creativity, driving new opportunities and building professional relationships in organizations and, moreover, with the social media stratosphere. I am a self-motivated digital marketer commanded to build brand awareness and expand market reach to emphatically escalate sales and proliferate revenue.

A team-oriented Social Media Marketer contending to create and implement online marketing strategies to advocate products and services. I will utilize social platforms to hone in on target consumers showcasing a need and desire for definitive products and services geared toward their wants and demands and explain to them why we do what we do and how such products and services will fulfill their needs, solve their problems, make life easier for them and/or augment their life experience.

I am in full possession of admirable communication skills. I possess 5-star customer relation experience and maturity, having worked for a 5-star luxury brand hotel for 12 years, gaining exemplary and sterling customer service intelligence. I'm a stickler for attention to detail and complete consumer satisfaction and fulfillment.

I admit detailed knowledge of the digital landscape. I also excel at blogging, as well as engaging with social platform enjoyers via comments, discussion, encouragements, likes, emojis, memes, gifs, videos and other accessory features. I create both static and video productions to enhance audience engagement, build rapport and trust, create brand awareness and attract new as well as retain current customers. I accomplish email and phone responsibilities too. I have a deep desire to study a vast magnitude further into the social communication stratosphere still yet to be discovered, the realm of artificial intelligence, and expand my knowledge further into the universe of digital and social media marketing, communications and public relations. We have to demonstrate to the shareholders and CEO's that their ROI is definitively favorable and profitable for them. I am your man. Let's build a plan.

Overview

42
42
years of professional experience
10
10
Certification

Work History

Social Media Advertisement Evaluator (Remote)

Telus International (formerly Lionbridge)
Ladson, SC
07.2021 - Current

Rate relevancy and accuracy of ads pertaining to social media based on market demographics.

POI Mapping Evaluation and Image Rating. (Remote)

Telus International (formerly Lionbridge)
Dublin, Ireland
07.2021 - 11.2021

Analyze data from satellite and street imagery to verify or correct point of interest locations for GPS purposes.

Insurance Sales Agent

Philadelphia American/New Era
Inverness, FL
02.2019 - 02.2021
  • Florida Life and Health Insurance and Annuities sales agent. Not my cup of tea though.
  • Florida Life and Health Insurance and Annuities License. Grade: Passed state exam on first attempt.

Various

Various
Florida, Georgia
01.2010 - 11.2018
  • Gaps in unemployment indicate education, travel, brief and inconspicuous employment and care and companionship for my elderly parents.

Food Server/Bartender

Paradise Lakes Resort
Lutz, FL
01.2007 - 02.2009
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Calculated charges, issued table checks and collected payments from customers.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Provided exceptional service to high volume of daily customers.

Sales - Yellow Page Ads

Frontiers Media
Beverly Hills, CA
02.2006 - 12.2006
  • Used strong negotiation and persuasion skills to sell advertising products and services.
  • Explained to clients how specific types of advertising helped promote customer products or services.

Bartender

Blue Palms Restaurant
West Hollywood, CA
03.2000 - 08.2002
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

Four Seasons Hotel at Beverly Hills - 12 Yrs.

Four Seasons Hotel/Bartender/Food Server
Los Angeles, CA
02.1987 - 01.2000
  • Provided exceptional 5-Star customer service to high volume of daily clientele. Promote and laud luxury brand.
  • Bartender/Food Server
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.

Law Office Assistant/Office Runner

Yado, Salem, Keel, Nelson et al.
Tampa, FL
01.1981 - 12.1985

Filed legal documents at courthouse for law firm. Also performed typical office clerk tasks, such as making copies, organizing files, organizing and distributing mail in the office and assisting attorneys and legal secretaries. Did this while attending college and technical school.

Education

Advanced Social Media/Digital Marketing - Cutting-Edge Digital Marketing

Udemy
Remote
06.2023

Courses And Certifications - Social Media/Digital Marketing

HubSpot Academy
Remote
06.2022

Associate of Science - Computer Engineering Technology

Tampa Technical Institute
Tampa, FL
06.1985

Associate of Arts - Business Administration

Hillsborough Community College
Tampa, FL
06.1983

Skills

  • Website building using WordPress
  • Social Media Marketing
  • Digital Marketing
  • Inbound Marketing
  • Search Engine Optimization
  • Website Optimization
  • KPI Monitoring
  • Client Relationship Management
  • Google Analytics
  • Content Strategy
  • Video Making and Marketing
  • Blogging
  • Email Marketing
  • Facebook, YouTube, Instagram, Twitter, LinkedIn, Pinterest, TikTok, Quora and SnapChat Marketing
  • HubSpot Reporting Certification
  • Prompt Engineering with ChatGPT
  • Advertising, Public Relations, Communications and Integrated Marketing
  • Continued Education in Digital Marketing and Artificial Intelligence

Certification

  • HubSpot Academy Social Media Marketing
  • HubSpot Academy Content Marketing
  • HubSpot Academy Digital Advertising
  • HubSpot Academy Digital Marketing
  • HubSpot Academy Inbound Marketing
  • HubSpot Academy Email Marketing
  • HubSpot Academy SEO Strategies
  • Certification from CIACM in Advertising, Communications, and Integrated Marketing.
  • Certification from Udemy in Advanced Digital and Social Media Marketing including WordPress website development and optimization.
  • Tampa Technical Institute - Computer Engineering Technology

Additional Information

In addition to the specific, completed certifications listed above from HubSpot Academy, I have also completed courses and satisfied requirements in Blogging Strategies, Content Strategies, Digital Ads Training, Website Optimization, Video Marketing, YouTube Marketing, Facebook Marketing, Instagram Marketing, Twitter Marketing, HubSpot Reporting and Marketing tools, and Google Analytics.

Studies for Udemy Digital/Social Media Marketing Curriculum include Market Research, Marketing Strategy, Marketing Theory, Content Marketing, Branding, Website building using WordPress, SEO, Email Marketing, Sales Psychology, Copywriting, Google Ads, YouTube Ads, Facebook Ads, Instagram Marketing, YouTube Marketing, Pinterest Marketing, LinkedIn Marketing, Quora Marketing and Twitter Marketing, as well as Google Analytics, WordPress Masterclass, SEO Masterclass, and Prompt Engineering with ChatGPT.

Additional and complimentary studies include Social Media Marketing All-In-One for Dummies consisting of Content Marketing, SEO, Blogs, Branding, Strategies, Email Marketing, Twitter, Facebook, LinkedIn, Pinterest, SnapChat, Instagram, and TikTok Marketing, and Analytic Tools for each specific platform measuring results and success, as well as Google Analytics.

Certified by CIACM for Advertising, Communications, and Integrated Marketing.

I also own a Facebook group called "Tampa History" (my home town) as an avocation where I have grown the crowd to over 58,000 members in less than a year and it continues to grow daily. It's the largest Tampa related Facebook group there is, which I developed and continue to constantly advance. I therefore know how to create blogs and topics to maintain positive engagement with my audience and keep them entertained and educated, just as if it were a brand. I participate and contribute to the group faithfully, monitor it daily and engage and interact with members consistently, constantly boosting interest and engagement. I also have a related YouTube channel entitled "Tampa History" as well, where I create biographical, documentary style videos utilizing my video-making skills and editors.

My personal graphic design and video tools for digital engagement include:

  • Canva - graphic design tool.
  • DesignBeast - Graphic Design for static images and logo creation. Templates for all professions.
  • Photoscape X Pro - Similar to Adobe Photoshop for graphic design creation and editing.
  • OpenShot - video editor.
  • VideoCreator, VidEditor, Voice Over Suite, and VideoPlayer - additional video editor and video creation tools.
  • VideoRobot - Video program with Avatars. Commercial license usage.
  • AvatarBuilder - Another video program using avatars, with captioned speech. Commercial license usage.
  • SketchGenius - Turns photos and videos into artistic sketches and paintings. An artistic feature to enhance engagement.
  • DoodleMaker - Whiteboard and chalkboard animation app for presentations and entertainment, with or without pointers, human hands, or avatar hands.
  • HumanPal - Copyright-free text to speech, life-like human actors to use in making marketing videos for all professions. Commercial license.
  • HumanTalk - All-in-one AI content creation platform that includes an AI content writer and text-to-voice generator with a wide collection of voices, accents and dialects.
  • TextWriter - AI powered writing assistant to generate unique blogs and article writing, gathering information form the internet using artificial intelligence.
  • HumanBot- AI driven customer oriented chat bot to engage, answer questions and set appointments, etc.
  • OTHER APPS AND SOFTWARE I POSSESS:
  • Neon Sign Mogul - Neon sign style videos.
  • Vid Compass - Translates video descriptions into other languages.
  • Video Rank Engine - Duplicates high ranking keywords of competitor influencers.
  • Campaign Cloner - Clones successful Facebook image ads and video campaigns to replicate success.
  • Viral Meme Generator - Customizes trending meme images to put in my own words for engagement and attraction.
  • Traffic and Hashtag Generator.
  • AI Chatbots Creator.
  • HD Stock Video Bundle - Supplemental to Pixabay and Pexels.
  • Royalty Free Music Tracks Resource - Additional copyright free music supplier.
  • Mock Ups Video Creator.
  • Video Resizer - Converts videos to all platform dimensions.
  • Meta Marketplace Builder.
  • Niche Dashboard and Sales Video Script Generator.
  • Next Generation Drag and Drop Website and Funnel Builder.
  • Call-to-Action Human Voiceovers and Video Sales Scripts.

Timeline

Social Media Advertisement Evaluator (Remote)

Telus International (formerly Lionbridge)
07.2021 - Current

POI Mapping Evaluation and Image Rating. (Remote)

Telus International (formerly Lionbridge)
07.2021 - 11.2021

Insurance Sales Agent

Philadelphia American/New Era
02.2019 - 02.2021

Various

Various
01.2010 - 11.2018

Food Server/Bartender

Paradise Lakes Resort
01.2007 - 02.2009

Sales - Yellow Page Ads

Frontiers Media
02.2006 - 12.2006

Bartender

Blue Palms Restaurant
03.2000 - 08.2002

Four Seasons Hotel at Beverly Hills - 12 Yrs.

Four Seasons Hotel/Bartender/Food Server
02.1987 - 01.2000

Law Office Assistant/Office Runner

Yado, Salem, Keel, Nelson et al.
01.1981 - 12.1985

Advanced Social Media/Digital Marketing - Cutting-Edge Digital Marketing

Udemy

Courses And Certifications - Social Media/Digital Marketing

HubSpot Academy

Associate of Science - Computer Engineering Technology

Tampa Technical Institute

Associate of Arts - Business Administration

Hillsborough Community College
Douglas Vance Karup