Douglas Wall

To find an opportunity to use my knowledge and skills to help my employer reach desired business goals. Working in a team to satisfy customer PPAP requirements, supplier development, acting as the voice of the customer and communicating customer requirements to the organization.

A result focused professional who effectively works with teams and aligns individuals to achieve strategic business goals. Dependable individual with more than 30 years Quality Assurance experience in manufacturing operations with strong problem-solving, communication, and training skills. Leadership background includes company policy communication, employee relations, corporate business exchange, quality system auditing, and leading by example. Ability to learn quickly and use technical skills to define, measure, and analyze with attention to detail is what establishes my successful record of accomplishment. Strengths also include my ability to communicate, cooperate, and collaborate on any subject matter inside or outside my expertise in quality assurance. I am driven by my core values; honest, trustworthy, quality conscious, customer focused.

Quality assurance professional with proven record in driving quality initiatives and maintaining high standards. Known for fostering team collaboration and delivering consistent results in dynamic environments. Skilled in developing quality control protocols and problem-solving under changing conditions.

Experienced with quality control processes and team leadership in manufacturing settings. Utilizes data-driven methodologies to prevent defects and ensure compliance. Strong understanding of regulatory standards and continuous improvement practices.

Skilled quality assurance professional with proven record of ensuring high standards in product and process integrity. Strong focus on team collaboration and delivering results, adaptable to changing needs. Expertise in quality control methodologies, regulatory compliance, and continuous improvement initiatives. Known for reliability, problem-solving abilities, and effective communication.

Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction.

• Senior Membership ASQ, 1985
• CQT, 1985

• National Institute Of Technology, Wyoming, Michigan, 01/01/81, 01/01/82, Certificate Of Completion – Electronics Engineering Technology
• Grand Valley State University, Allendale, Michigan, 01/01/78, 01/01/81, Major studies in the area of computer science

• Workforce Training – GD&T, 07/01/23
• Workforce Training – Value Stream Mapping, 01/01/21
• Workforce Training - Kanban Systems, 01/01/21
• ISO 9001:2000 Lead Auditor Training – QAI, 11/01/04
• DBA Next Generation Software – Operation and Report Building, 09/01/05
• Six Pillars Of Effective Leadership – Michigan Manufacturers Association, 11/01/05
• Advanced Problem Solving (21 day course), Management Resources International (MRI), 01/01/02
• Team Problem Solving, Herman Miller, 01/01/02
• Interpersonal Managing Skills, Herman Miller, 01/01/02
• Core Skills To Building Commitment, Herman Miller, 01/01/01
• Layout Inspection Methods using GD&T, Mitutoyo, 01/01/02
• Geometric Dimensioning and Tolerancing, Herman Miller, 01/01/00
• Herman Miller Production System, Herman Miller, 01/01/02
• Production Part Approval Process (PPAP), Eastern Michigan University Center For Quality, 01/01/99
• Failure Modes And Effects Analysis, Industrial Opportunities, 01/01/97
• Certified Quality Manager Refresher Course, ASQ, 01/01/95
• Certificate Of Achievement “How To Gain The Competitive Edge With JIT”, American Management Association, 01/01/97
• Quality Function Deployment Executive Briefing, American Supplier Institute, 01/01/96
• Certified Interview Training, Meridian, Inc, 01/01/95
• ISO 9000 Internal Auditing Workshop, Grand Rapids Community College, 01/01/94
• Mitutoyo CMM, Geomeasure Software, 01/01/94
• ISO Internal Auditing Training, Stat-A-Matrix Seminar, 01/01/92
• Experiential Team Training, Grand Haven Community Education, 01/01/93
• Gage Management (Calibration & Measurement System Analysis), Tri Cities Academy and Muskegon Community College, 01/01/92
• SPC For Short Production Runs, Grand Rapids Community College, 01/01/91
• Business Math, Muskegon Community College, 01/01/91
• Vendor Quality Management Seminar, Marian College and ACQP, 01/01/89
• Business Human Relations, Muskegon Community College, 01/01/89