Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Douglas Wells

Cumming,GA

Summary

  • PROFILE SUMMARY A dedicated and highly organized Automotive Manager professional with a strong track record of delivering cost-effective business technology solutions, both as a team member and leader. Proven ability to consistently meet project deadlines and budgets while prioritizing teamwork. Committed to enhancing team performance through comprehensive training and development programs, ensuring staff proficiency and alignment with company goals. Adept at overseeing compliance-related matters, from inspections to registrations, ensuring full adherence to industry standards and regulations. PROFESSIONAL ATTRIBUTES
  • Strong knowledge of front-end dealership operations, ensuring efficient and effective management of dealership processes
  • A proven leader with the ability to negotiate and employ strong leadership skills to drive results and team development
  • Demonstrates exceptional planning and organizational abilities, ensuring precise execution of strategies and operations within the automotive industry
  • Expert in achieving outstanding levels of customer satisfaction and retention through a deep understanding of customer needs and effective sales and service marketing strategies

Overview

10
10
years of professional experience

Work History

Executive General Manager

Steve Rayman Nissan
Buford, GA
05.2022 - Current
  • Streamline Operations to ensure the seamless transition between daily tasks, preventing any unforeseen issues
  • Manage finance, national sales, and customer service functions simultaneously, demonstrating a comprehensive understanding of diverse business areas
  • Conduct in-depth reviews of contracts and term agreements to ensure alignment with franchise laws and corporate policies, mitigating potential legal and operational risks
  • Effectively direct teams by setting and monitoring daily, weekly, and monthly goals, consistently driving motivation and exceeding performance standards
  • Develop and implement innovative business strategies to boost company exposure, customer traffic, and sales

Executive Manager

Asbury Automotive
Jacksonville, FL
05.2014 - 04.2022
  • Conducted contract negotiations, ensuring compliance with corporate standards and legal requirements, contributing to successful business transactions
  • · Analyzed dealership financial data to assess the feasibility of proposed transactions, aligning with corporate guidelines to make informed decisions
  • · Reviewed and interpreted customer feedback, leveraging insights to drive process enhancements and improve operational efficiency
  • Held responsible for assigning tasks, assembling project teams, monitoring progress, and providing regular updates to managers, partners, and clients

Education

NADA Academy
Atlanta, GA
03-2019

Skills

  • Negotiations
  • Management
  • Customer Service
  • Sales
  • Customer Satisfaction
  • Automotive Sales
  • Marketing
  • Human Resources
  • Loss Prevention
  • Inventory Control
  • Business Development
  • Staff Management
  • Budgeting
  • Financial Management
  • Strategic Planning
  • Dealer Management
  • Operations Management
  • Purchasing

Accomplishments

  • · Ranked 1st in sales for 6 consecutive years at Nissan Store
  • · Ranked 3rd in customer satisfaction at Nissan Store

References

David Hult – President | Asbury Automotive

‌Brett Smithwick – Area General Manager | Nissan Motor Corporation

404-558-5035

Jeff Mills – Regional General Manager | Nissan Motor Corporation

770-243-9296

Timeline

Executive General Manager

Steve Rayman Nissan
05.2022 - Current

Executive Manager

Asbury Automotive
05.2014 - 04.2022

NADA Academy

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Douglas Wells