Douglas Werlein

Mangager

Reacor Ltd

02.2017 - 09.2023

Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Controlled costs to keep business operating within budget and increase profits.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Developed and maintained relationships with customers and suppliers through account development.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Improved marketing to attract new customers and promote business.
Developed and implemented business strategies to achieve business goals and stay competitive.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.