Douglas West
Altoona,IA
Summary
Experienced in working with customers. Is highly capable of de-escalation situations. Has a friendly demeanor and a clear communicator. Is flexible when dealing with expectations, and excels at working with people to solve situations. Has good computer skills and the ability to catch on quick. Loves to learn new skills!
Overview
12
12
years of professional experience
Work History
Security Officer
PDI
08.2018 - Current
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Warehouse Generalist
PDI
04.2017 - 08.2018
- Reduced order processing times through effective organization and prioritization of tasks.
Marine Infantrymen
US Government
03.2012 - 03.2017
- Enhanced team efficiency by conducting regular training sessions
- Built strong relationships with local communities, fostering trust and cooperation for successful missions.
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
Education
High School Diploma -
Homeschooled
Home08.2011
Skills
- Detail Oriented
- Complex Problem-Solving
- Conflict Resolution Techniques
- Adaptability
- Teamwork and collaboration
- Customer service orientation
Timeline
Security Officer
PDI
08.2018 - Current
Warehouse Generalist
PDI
04.2017 - 08.2018
Marine Infantrymen
US Government
03.2012 - 03.2017
High School Diploma -
Homeschooled
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