Douglas White
Southgate,MI
Summary
Automation Technician with a proven track record at Red-D-Arc Welderentals, showcasing exceptional diagnostic abilities and a strong work ethic. Leveraged problem-solving skills to enhance workshop efficiency and customer satisfaction. Excelled in team collaboration and preventive maintenance, significantly contributing to workplace productivity and safety awareness.
Overview
10
10
years of professional experience
Work History
Automation Technician
Red-D-Arc Welderentals
07.2024 - Current
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Enhanced customer satisfaction by providing timely and accurate repair for various issues.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Completed customer orders and services according to manufacturer specifications.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
- Increased workshop efficiency with organization of tools and equipment.
- Repaired and replaced worn and damaged components.
- Working close with Sale managers to gain their trust in me to make sure their customers were happy when I left or if they had any questions with our Cobot.
- I have became very good with welding and understanding what a good weld looks like on the outside and on the inside when cut and x-rayed
- Gained the trust of coworkers and managers by getting my work done and sharing with them on what I did to get the job done
VMI Technician
Airgas USA LLC
07.2017 - 05.2022
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Contributed to cost reduction initiatives by analyzing expenditure patterns and identifying opportunities for savings.
- Acted as liaison between customers and internal departments to facilitate smooth information flow regarding orders, shipments, or other related matters.
- Collaborated with sales team to ensure accurate forecasting and timely product delivery.
- Implemented effective organization system for the warehouse, optimizing space utilization.
- Maintained positive vendor relationships, ensuring timely deliveries and resolving any issues promptly.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Sorted and delivered materials to different work areas and staff.
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
Parts Manager
Lakeshore Utility Trailer
06.2014 - 07.2017
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Ordered parts for customers, repair shops and our own repair floor.
- Supervised and trained staff on product knowledge and customer service.
- Answered phone calls and handled walk in customers.
Education
Harrison High School
Farmington Hills, MI06.2014
Skills
- Strong Work Ethic
- Problem-Solving
- Safety awareness
- Hand and power tools
- Preventive Maintenance
- Replacing parts
- Troubleshooting skills
- Parts Replacement
- Customer Service
- Diagnostic abilities
- Team Collaboration
- Preventive maintenance services
- Installing equipment
- Heavy Lifting
- Electrical understanding
Timeline
Automation Technician
Red-D-Arc Welderentals
07.2024 - Current
VMI Technician
Airgas USA LLC
07.2017 - 05.2022
Parts Manager
Lakeshore Utility Trailer
06.2014 - 07.2017
Harrison High School
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