Douglas White
Wimauma
Summary
Dedicated employee with expertise in quality assurance and staff training. Proven ability to enhance team performance and ensure customer satisfaction through meticulous attention to detail.
Attention to small details and ability to take initiative to help resolve a issue or prevent one from starting all together.
Customer service and people interaction has been a strong role in my previous experience In helping me be successful.
Overview
2026
2026
years of professional experience
Work History
Lead Installation Technician
Premier truck center
Palmetto
10.2021 - 12.2025
- Trained and mentored installation staff to improve team performance and efficiency.
- Monitored installation progress and implemented corrective actions to address any delays.
- Implemented quality assurance checks to uphold high standards throughout the installation process.
- Planned, coordinated, and monitored all aspects of installations to ensure customer satisfaction.
- Identified potential problems early in the process and developed solutions that minimized disruption or delays in completing projects.
- Reviewed work orders for accuracy prior to beginning jobs.
Crew Chief
Feld Entertainment
Palmetto
03.2017 - 09.2021
- Collaborated with management to develop strategic plans for future events and crew development.
- Trained new hires on operational procedures and safety protocols, fostering a knowledgeable workforce.
- Oversee and maintain two Monster jam trucks as well as oversee logistics in load in and load out of each city.
- Complete weekly tear down and maintenance on full race trucks and engine maintenance.
- Skills used daily including welding,electrical and plumbing of trucks,metal fabrication, cnc metal cutting ,plasma and torching. Shock rebuilding,and engine tear down and tuning of Holley EFI systems. Valve lashing ,timing of engines and top end maintenance.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
Electrician
Live Wire Electrical
Riverview
08.2011 - 01.2017
- Diagnosed issues in electrical circuits and equipment and took proper corrective or preventive measures for repair.
- Identified problems with electrical systems by observing operation, listening for problems and using test equipment such as multi-meters.
- Worked extensively on three-phase, 277/480 volt power distribution systems.
- Inspected electrical equipment and systems to identify hazards, defects and the need for adjustment or repair.
- Installed grounding system per NEC code requirements.
Sales Manager
Universe novelty Fireworks co
Riverview
01.2001 - 2015
- Helped customers find specific products, answered questions on specific fireworks and provided feedback of years of personal experience with the products Im selling.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Sold various products by explaining unique features and educating customers on proper application or safety with using fireworks.
Satellite Installation Technician
DIRECTV
Tampa
2009 - 01.2012
- Installed satellite systems at residential and commercial properties, ensuring optimal signal reception and functionality.
- Collaborated with team members to share knowledge and improve overall installation processes and customer satisfaction.
- Trained new technicians on installation procedures, safety protocols, and customer service best practices.
- Executed signal testing and calibration to guarantee quality service for all installations.
Education
High School Diploma -
East Bay High
Gibsonton, FL05-2005
Skills
- Customer service
- Quality assurance
- Attention to detail
- Analytical thinking
- Electrical systems
- Electrical troubleshooting
- Troubleshooting and diagnosis
- Installation methodologies
- Self motivation
- System repairs
- Maintenance and repair
- welding, mechanical
- taking initiative
Timeline
Lead Installation Technician
Premier truck center
10.2021 - 12.2025
Crew Chief
Feld Entertainment
03.2017 - 09.2021
Electrician
Live Wire Electrical
08.2011 - 01.2017
Sales Manager
Universe novelty Fireworks co
01.2001 - 2015
Satellite Installation Technician
DIRECTV
2009 - 01.2012
High School Diploma -
East Bay High