Summary
Work History
Education
Skills
Timeline
Generic

Douglas Wilkinson

Suisun City,CALIFORNIA

Summary

Dynamic Cable Technician with a proven track record at Comcast, showcasing expertise in hand tool proficiency and exceptional customer service. Excelled in emergency repairs, significantly enhancing customer satisfaction by swiftly resolving cable issues. Demonstrated strong troubleshooting skills and a commitment to maintaining safety standards, contributing to a reduction in workplace accidents.

Work History

Cable Technician

Comcast
  • Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
  • Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
  • Maintained safety standards during installations, reducing the incidence of workplace accidents.
  • Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.

Education

High School Diploma - General Studies

Capuchino High School
San Bruno, CA
06.1991

Skills

  • Hand tool proficiency
  • Cabling layouts
  • Troubleshooting skills
  • Customer service

Timeline

Cable Technician

Comcast

High School Diploma - General Studies

Capuchino High School
Douglas Wilkinson