Overview
Work History
Education
Skills
Timeline
Generic

Douglas Williams

Aiken,SC

Overview

45
45
years of professional experience

Work History

Aiken County Schools

Bus Monitor
Aiken, SC
01.2022 - Current

Parts Manager/Assistant Manager

Pendarvis Chevrolet
Edgefield, SC
11.2010 - 08.2019
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Conducted periodic analysis of current spare parts rooms and service van inventory levels to determine needed parts.
  • Bolstered sales and inventory management by effectively controlling daily parts program activities.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Processed and reshelved return orders, checking for discrepancies, potential usage and [Type] issue.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Reduced expense spending by securing low-cost inventory for customers to drive increased sales and improve customer loyalty.
  • Developed and implemented inventory system, boosting customer satisfaction scores [Number]%.
  • Generated revenue by driving web sales activity and fostering employee performance to achieve sales goals.

Parts Salesman

NAPA Auto Parts - Genuine Parts
Aiken, SC
08.2010 - 08.2014
  • Reached out to vendors outside usual network to find parts not available from traditional sources.
  • Inspected parts for defects, removing damaged parts and replacing with new ones.
  • Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
  • Conducted cash handling, credit card transactions and register closeout at end of business day.

Assistant Manager

Advanced Auto Parts
Aiken, SC
12.2006 - 08.2010
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Monitored security and handled incidents calmly.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Quality Control Inspector

General Motors Co
.Detroit, Michigan
08.1977 - 07.2006
  • Monitored performance and generated reports detailing quality of product and defect rates.
  • Streamlined QA processes by working closely with development teams and staying abreast of changing product demands.
  • Created and deployed best practices to improve efficiency and reduce defects.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

Education

High School Diploma -

Clio High School
Clio Michigan
06.1973

Skills

  • Scheduling
  • Workflow planning
  • Good Telephone Etiquette
  • Decision Making
  • Interpersonal Communication
  • First Aid/CPR

Timeline

Aiken County Schools

Bus Monitor
01.2022 - Current

Parts Manager/Assistant Manager

Pendarvis Chevrolet
11.2010 - 08.2019

Parts Salesman

NAPA Auto Parts - Genuine Parts
08.2010 - 08.2014

Assistant Manager

Advanced Auto Parts
12.2006 - 08.2010

Quality Control Inspector

General Motors Co
08.1977 - 07.2006

High School Diploma -

Clio High School
Douglas Williams