Douglas Woolever
Newport
Summary
Dynamic professional with extensive experience in Residence Life, focusing on training and content development. Proficient in utilizing digital learning tools and data analysis to boost student engagement. Skilled in cross-functional collaboration and committed to enhancing program delivery through user-centered approaches.
Overview
7
7
years of professional experience
Work History
Area Coordinator
Salve Regina University
Newport
01.2022 - Current
- Design and lead onboarding and ongoing training for a team of 38 Resident Assistants across diverse residential communities, incorporating feedback, digital resources, and real-time learning.
- Create engaging presentations, manuals, and reference guides that support policy enforcement, community development, and emergency response preparedness.
- Collaborate with cross-functional teams, including Facilities, IT, and Campus Safety, to ensure seamless program delivery and student support.
- Oversee internal content and resource development, including programmatic planning materials, and digital documentation.
- Utilize data and student feedback to continuously improve training and communication strategies.
Residence Hall Director
Marist College
Poughkeepsie
06.2021 - 01.2022
- Supervised teams of RAs across upperclassmen and first-year communities, delivering training, weekly coaching, and assessment of community engagement efforts.
- Co-developed a roommate matching process based on user-input survey data, improving compatibility and satisfaction for incoming students.
- Led training sessions during RA orientation and throughout the semester, focused on communication, inclusion, and digital tools for success.
- Managed building operations and communication systems to ensure a consistent and student-centered experience.
NUOP Student Liaison
Niagara University
Niagara Falls
01.2021 - 05.2021
- Maintained and organized applicant tracking systems during the selection process.
- Designed academic success workshops and programs aligned with student development and retention goals.
- Facilitated peer group meetings focused on time management, study skills, and resource navigation.
Graduate Residence Director
Niagara University
Niagara Falls
08.2019 - 05.2021
- Supervised 14 student staff across 3 upperclassmen halls, supporting them through training, crisis response, and leadership development.
- Co-led design and implementation of fall and winter RA training programs and in-services, with emphasis on skill-building and accessibility.
- Contributed to internal documentation and reference resources that supported staff consistency and efficiency.
NODA Intern – Orientation & Training
Indiana State University
Terre Haute
05.2020 - 07.2020
- Created and facilitated virtual training sessions for 11 Orientation Leaders, leveraging Zoom, Google Workspace, and digital engagement tools.
- Designed scenarios and modules to prepare student leaders for difficult conversations, technical troubleshooting, and peer support.
- Used Excel to track training video completion by incoming students and ensure timely distribution of program materials.
Navigator – Career Peer Advisor
SUNY Oswego Career Services
Oswego
01.2019 - 05.2019
- Developed workshops on resume writing and interview techniques.
- Provided individual guidance on resumes, cover letters, and job search tools.
- Led workshops and one-on-one sessions to support student success in professional settings.
- Guided students through career exploration and job search strategies.
Education
Master of Science - Higher Education and Student Affairs Administration
State University of New York (SUNY) College At Buffalo
Buffalo, NY05.2021
Bachelor of Arts - Human Development, Minor in Psychology
State University of New York (SUNY) College At Oswego
Oswego, NY05.2019
Skills
- Training and content development (slide decks, manuals, interactive scenarios)
- Digital learning tools: Zoom, Google Suite, Canva, and LMS platforms (basic familiarity)
- Data and evaluation: Excel, survey design, feedback integration
- Customer/user experience mindset & cross-functional collaboration
- Foundational knowledge of Salesforce and digital adoption tools (self-taught)
Timeline
Area Coordinator
Salve Regina University
01.2022 - Current
Residence Hall Director
Marist College
06.2021 - 01.2022
NUOP Student Liaison
Niagara University
01.2021 - 05.2021
NODA Intern – Orientation & Training
Indiana State University
05.2020 - 07.2020
Graduate Residence Director
Niagara University
08.2019 - 05.2021
Navigator – Career Peer Advisor
SUNY Oswego Career Services
01.2019 - 05.2019
Master of Science - Higher Education and Student Affairs Administration
State University of New York (SUNY) College At Buffalo
Bachelor of Arts - Human Development, Minor in Psychology
State University of New York (SUNY) College At Oswego
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