Software skills
FirstName LastName
Profession
City of Angels,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales and Marketing Assistant
Gravis Marketing
- Conducted inside and outside sales for direct mail advertising, digital marketing, and television campaigns
- Assisted in development and execution of marketing strategies to increase brand awareness and drive sales
- Conducted market research to gather data and insights for client campaigns
- Built and maintained strong relationships with clients, ensuring satisfaction and repeat business
- Collaborated with marketing team to create compelling advertising materials and campaigns
- Analyzed sales data and market trends to provide actionable insights for improving marketing efforts.
Call Center Agent & Sales Manager
GK Advertising
- Sold vacation packages to destinations such as Florida, Bahamas, and Cancun through inbound and outbound calls
- Achieved recognition as top seller for both inbound and outbound sales
- Managed team of call center agents, responsible for hiring, training, and performance evaluations
- Implemented sales strategies to increase productivity and revenue
- Conducted verification processes to ensure accuracy of sales transactions
- Developed and maintained scripts and training materials to enhance effectiveness of sales calls.
Team Supervisor
Wawa Inc.
01.2023 - Current
- Supervised team of 8 associates, providing guidance and support to ensure efficient operations
- Managed cash handling processes, including counting money and balancing registers
- Coordinated with vendors to ensure timely delivery of products and maintain inventory levels
- Facilitated daily team meetings to communicate goals, provide training, and address any issues
- Fostered positive work environment by motivating and mentoring team members
- Ensured compliance with company policies and procedures to maintain high standard of service
Customer Service Associate
Wawa Inc.
10.2018 - 1 2023
- Provided exceptional customer service at register, deli, and beverage stations
- Accurately handled cash transactions, maintaining high level of accuracy and accountability
- Assisted with inventory management, including stocking and organizing products
- Collaborated with team members to ensure clean and welcoming environment for customers
- Addressed customer inquiries and resolved complaints to ensure customer satisfaction.
Education
Associate's Degree - FIELD OF STUDY
Seminole County Community College
LOCATIONCredits Earned - FIELD OF STUDY
University of Central Florida
LOCATIONHigh School Diploma -
Oviedo High School
LOCATIONSkills
Skills to add; EXPERT IN xyz
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Supervised team of [Number] staff members.
Software
Certification
Certifications?
Timeline
Team Supervisor
Wawa Inc.
01.2023 - Current
Customer Service Associate
Wawa Inc.
10.2018 - 1 2023
Sales and Marketing Assistant
Gravis Marketing
Call Center Agent & Sales Manager
GK Advertising
Associate's Degree - FIELD OF STUDY
Seminole County Community College
Credits Earned - FIELD OF STUDY
University of Central Florida
High School Diploma -
Oviedo High School
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