Douglas E. Coates, Jr.
Washington,DC
Summary
To secure an entry-level position as an Administrative Assistant.
Overview
12
12
years of professional experience
Work History
Douglas Coates Enterprises
Self-employed (Part-time)
01.2012 - Current
- Skilled at working independently.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- I have free-lanced as a business owner; pursuing a dual role as a successful cosmetologist and part-time landscaper.
Direct Support Professional Caregiver
Incorporated Community Services
02.2020 - 01.2022
- Maintained accurate case management reports
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Monitored client vital signs, tracked and documented behaviors to keep healthcare supervisor well-informed.
- Teach patients life skills.
Front Desk Associate
Washington Sports Club
12.2018 - 01.2020
- Managed a busy front-desk with ease by providing excellent customer service.
- Reviewed past due accounts with clients and establish payment plans
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Handled multi-phone lines; transferred callers to appropriate staff member. Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Protected Member's privacy
- Escort new members through facility
- Maintained cleanliness and organization of front desk area.
Housekeeping Professional
Springbrook Hospital
01.2017 - 12.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Cleaned and stocked patient's rooms by replacing used towels and linens, making beds, and restocking bathroom items.
- Removed soiled bed sheets and towels from rooms.
- Maintained clean and comfortable environments in hospital rooms and offices by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Hand-dusted and wiped down patient rooms, fixtures, and window sills to keep areas clean and comfortable.
Front Desk Receptionist
Headliner's Salone And Spa
01.2012 - 01.2015
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Administered all payments and maintained a record of the same.
- Monitored client's files and assisted in sending mailers for the promotions.
Seven and Company Professional Hair Salon
Marketizing And Communications Intern
10.2012 - 12.2013
- Maintained confidentiality of high-profile clients/celebrities (Non-disclosure agreement required)
- Proven ability to learn quickly and adapt to new situations.
- Assisted with Special Event Planning.
- Organize digital and hard copy files.
- Design/layout of newsletter and promotional.
- Skilled at working independently and collaboratively in a team environment.
- Create edit/proofread copy for salon newsletter, press releases an website content.
- Liaison with vendors. publicist, web designer, and graphic artist to create and produce marketing.
- Assist with online sales and marketing of products.
- Dual role as a Salon Stylist (Licensed cosmetologist).
Education
Associate of Arts - Matriculating (on-break; Ready To Work Full-time)
Montgomery County College
Silver Spring, MD06.2025
Maryland State Cosmetology License
American Beauty Academy
Wheaton, Maryland06.2012
High School Diploma -
Paint Branch High School
Burtonsville, MD06.2010
Skills
- CPR Certification (April 2023)
- Leadership
- Data Entry/Trouble Shooting
- MS Office (MS Word, Excel, Powerpoint, Adobe)
- Problem-Solving/Critical Thinking
- Social Perceptiveness
Section name
I was an Art Major at Montgomery County College. I enjoy creating life-like and abstract art that is a representation from my physical environment. This skill translates easily into administrative work in that I am able to visualize creative solutions to problem solving.
Timeline
Direct Support Professional Caregiver
Incorporated Community Services
02.2020 - 01.2022
Front Desk Associate
Washington Sports Club
12.2018 - 01.2020
Housekeeping Professional
Springbrook Hospital
01.2017 - 12.2019
Seven and Company Professional Hair Salon
Marketizing And Communications Intern
10.2012 - 12.2013
Douglas Coates Enterprises
Self-employed (Part-time)
01.2012 - Current
Front Desk Receptionist
Headliner's Salone And Spa
01.2012 - 01.2015
Associate of Arts - Matriculating (on-break; Ready To Work Full-time)
Montgomery County College
Maryland State Cosmetology License
American Beauty Academy
High School Diploma -
Paint Branch High School
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