Douglas Glenn Freeman

In my previous position I have developed the skill set to exceed department goals. In 2020 My sales team was recognized as one of the top sales team in the DSC. I had 5 agents end up on the Top 10 sales agent in 2023. My team also had low attrition compared to the other teams in the department. My previous supervisor experience includes being a mentor to motivate and develop my peers so they could meet or exceed department goals. I have experience in coaching and performance management by giving regular feedback to associates. I have develop power points in the past as well. I'm very driven, I'm committed to addressing customers concerns with speed, and professionalism with the leadership skills that I have learned from working in telemarketing. I've also have experience in controlling daily operations in Direct Sales Center side, focused on Direct to Consumer sales.

*Lead inbound and outbound sales teams consisting of non licensed and licensed insurance agents.

*Responsible for hiring and and developing both sales management and sales agents and monitoring and appraising performance results.
*Develop and execute sales strategies to maximize performance results.
*Collaborate directly with marketing team to test and implement new products and marketing tactics.

*Oversee strategic planning to include sales and other performance objectives, projections and measures.
*Collaborate with internal and external partners to ensure sales objectives are exceeded, including managing vendor relationships.

• I was a Board Member for B.E.R.G. which is our Black Employee Resource Group.

• I have my Health and Life License in all States.