Summary
Overview
Work History
Education
Skills
Accomplishments
Racing, investing, traveling
Timeline
Generic

DOUGLAS R. NEEDHAM

Spiro,OK

Summary

Proactive District Operation Manager and Unit Supply Sergeant specializing in operations management and staff development with extensive experience in logistics, cost reduction, and improving operational efficiency. Known for creating a culture of continuous improvement and enhancing team productivity through effective training and strategic planning. Bringing strong problem-solving abilities and a commitment to advancing organizational goals. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

46
46
years of professional experience

Work History

District Operation Manager

Service Compression
01.2004 - Current
  • Contributed to talent acquisition efforts by participating in recruitment strategies and candidate selection processes.
  • Developed strategic plans for the district to achieve short-term and long-term goals.
  • Created a culture of continuous improvement by encouraging feedback from employees and addressing concerns promptly.
  • Improved district operations efficiency by streamlining processes and implementing best practices.
  • Coordinated with other departments to align goals, streamline workflow, and enhance collaboration across the organization.
  • Increased customer satisfaction levels with streamlined communication channels and prompt resolution of issues.
  • Implemented data-driven decision-making processes, enhancing overall district performance and growth.
  • Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
  • Traveled to over 2 locations per month to manage each division and perform reviews of individual managers and employees.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Promoted a positive work environment by fostering open communication channels among staff members.
  • Oversaw facility maintenance, ensuring compliance with safety regulations and optimal utilization of resources.

Field Service Technician

Hanover Compression
01.1991 - 01.2004
  • Optimized inventory management, tracking spare parts usage, and ensuring adequate stock levels for uninterrupted service delivery.
  • Improved equipment reliability by conducting thorough diagnostic tests and performing necessary repairs on various machinery.
  • Replaced defective wiring systems, hydraulics, and braking systems to return machines to service.
  • Maintained meticulous records of all repair work that was made to machines and equipment.
  • Responded rapidly to emergency repair requests, minimizing operational disruptions and maintaining a high level of client satisfaction.
  • Consistently met deadlines through diligent work ethic and prioritization of urgent tasks, maintaining operational efficiency in the field.

Unit Supply Sergeant

U.S Army Reserve 95th Training Command
01.1979 - 01.1995
  • Enhanced inventory management by implementing a streamlined tracking system for supplies and equipment.
  • Improved unit readiness by ensuring timely distribution of critical supplies and equipment to soldiers.
  • Maintained open lines of communication between suppliers, transportation providers, and end-users to ensure smooth delivery schedules.
  • Streamlined requisition processes, improving response times for urgent supply requests from soldiers in the field.
  • Coordinated logistical support during field exercises to ensure seamless distribution of essential resources.
  • Supervised personnel in daily tasks, fostering an environment of teamwork and collaboration among team members.
  • Reduced supply shortages by conducting regular audits and maintaining accurate records of all unit assets.
  • Managed the maintenance, repair, and replacement of unit equipment through diligent monitoring and follow-up actions.
  • Maintained proper inventory controls and eliminated workflow gaps to balance projected demands with on-hand supplies.
  • Synchronized supply chain activity by working with government contracted suppliers and distributors to obtain goods.
  • Maintained audit trails to adhere to performance requirements.
  • Evaluated supply policies, plans and procedures to identify inefficiencies and problems impacting logistics operations and supply accountability.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Trained and coached supply team members on issues concerning Installation Property Accountability to realize compliance, cost savings and efficiency.
  • Maintained accountability for assets valued in excess of $3.2 Million in government assets

Education

High School Diploma -

Scranton High School
102 10th St. Scranton, AR 72863
05.1979

Skills

  • Operations Management
  • Operational Excellence
  • Staff Training and Development
  • Warehouse Management
  • Employee Relations
  • Logistics Management
  • Cost Reduction
  • Supply chain distribution
  • Supply chain logistics
  • Inventory Monitoring
  • Problem-solving abilities
  • Delegating Work

Accomplishments

  • Been accountable for equipment in excess of $5.2 Million dollars with no issues
  • Supervised team of 18-25 staff members at divisional level operations.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Racing, investing, traveling

I have always had a passion for racing such as NHRA and NASCAR along with learning how to use many recourses to invest money and provide growth to better myself. I also like to travel and see new areas along with my family. I have always been a person of many hobbies and these are my top three.

Timeline

District Operation Manager

Service Compression
01.2004 - Current

Field Service Technician

Hanover Compression
01.1991 - 01.2004

Unit Supply Sergeant

U.S Army Reserve 95th Training Command
01.1979 - 01.1995

High School Diploma -

Scranton High School

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DOUGLAS R. NEEDHAM